• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Error Report #4cd4010de2242

    Hello, I'm having an issue after upgrading on screen shows in yellow the following message Warning: The Panel is integrated with Customer and Business Manager. To get all benefits of this integration, create hosing plans in Business Manager. Create plans directly in the Panel only in...
  2. J

    Trouble accessing panel remotely after upgrading

    Samething here, I just upgraded from 9.5.3 with the hope that this upgrade will fix many problems I have with plesk for windows and the first problem I have is that I'm unable to login remotely (within internet) due to the fact that I get exactly the same problem stuck un https://h10:8443/relay...
  3. J

    This file is not a valid backup file

    Some comments about this issue: 1) the machine was not "updated" 2) the machine was not "rebooted" 3) Nothing aditionaly was installed. So my question is why this database can simply get corrupted? Well, to help me try to fix thix complex procedure, I request some instructions on...
  4. J

    This file is not a valid backup file

    Thank you a lot, I'll check and do the kb but at the end of that article points to the following page This means that the signed backup test_info_1004281551.xml was validated with a not-signed schema file "%plesk_dir%\PMM"\plesk.xsd. Refer to this article for details about how to remove the...
  5. J

    Upgrade from 9.3 to 9.5.2

    I had a virtuozzo VPS and I simply downloaded the latest 9.5.2 version of plesk for windows and just updated straight from Remote Desktop Connection. After that the update was totally straigt and everything worked great. Javier
  6. J

    This file is not a valid backup file

    Hello, I have installed a fresh copy of Plesk on Windows 2008 Server R2 and Plesk 9.5.2, everything was working fine until last week that I started to see the following message on backups This file is not a valid backup file. in red color with an "X" "Data cannot be restored from this...
  7. J

    The user name could not be found(Exception from HRESULT: 0x800708AD)

    Hi, I'm experiencing exactly the same problem, When I run Check & Repair and I either select all the items or simply "Plesk Server Accounts" I always get the message: The user name could not be found I'm running Windows 2008 Server R2 and plesk 9.3 upgraded to 9.5.2 before installing...
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