• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. David Jimenez

    Resolved RSA server certificate warning

    Thanks. I assume I can call the self-signed certificate anything I want. There was nothing in the KB about that.
  2. David Jimenez

    Resolved RSA server certificate warning

    A few times a day I see the following in our server logs and don't know what this really means. RSA server certificate CommonName (CN) `Plesk' does NOT match server name!? I am sure it is a setting somewhere that I don't know about and hoping someone can point me in the right direction. Thanks
  3. David Jimenez

    Resolved Can anyone tell me what this warning means?

    Thanks. Ran a test and that seems to have eliminated the warning message.
  4. David Jimenez

    Resolved Can anyone tell me what this warning means?

    My server log shows the following warning anytime someone selects index.shtml (home page). mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed I have tried adding a .htaccess file (Options + Includes) and also running without the .htaccess file, but it makes...
  5. David Jimenez

    Resolved Need help understanding a common 404 error in logs

    I found a solution, but it involves more than a simple Plesk setting. I run our web site through Cloudflare. I can use their page rules to setup a rule such as: *mydomain.com/plugins/like.php?href=* and have that rule redirected to a non-existent URL. That way, the scum bag government...
  6. David Jimenez

    Resolved Need help understanding a common 404 error in logs

    Thanks, that makes sense. That also explains the other common 404 for someone looking for wp-login.php...we don't run word press either.
  7. David Jimenez

    Resolved Need help understanding a common 404 error in logs

    I see numerous 404 entries from IP address that are googlebots (e.g., 66.249.69.145). The errors come in pairs and the first one may change but the content is always very similar, the second is always the same: GET...
  8. David Jimenez

    Resolved Plesk + Cloudflare - Get visitors real IP without extension

    Used PuTTY and was able to log in and check the nginx help file, but when using the enable script I get the message that nginx is not installed. I asked Network Solutions how to install that, but they said they don't provide that information for free...
  9. David Jimenez

    Resolved Plesk + Cloudflare - Get visitors real IP without extension

    Thanks for the information, but we are a small company with no real internal knowledge of using Plesk command line and SSH, which is what I believe you are telling me. Is there a simpler way or do we need to find an outside expert to help us?
  10. David Jimenez

    Resolved Plesk + Cloudflare - Get visitors real IP without extension

    I am on a Network Solutions VPS. In the Apache & nginx Settings at the bottom there is only Additional Apache directives for HTTP and HTTPS. There is nothing there for additional directives for nginx. Anyone know what's up with that?
  11. David Jimenez

    Resolved Plesk 12.5.30 Can't Change Permissions on CGI Scripts

    P.S. I can change the permissions from my FTP client and when I check on Plesk it shows the correct permissions. Now I need to figure out why my cgi scripts issue an error when they try to run from a browser (you don't have permission to access this file).
  12. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    I wanted to add one more bit of detail. I may be that Plesk didn't create the _htaccess files. I may have been an incompetent tech with Network Solutions MyTime group. We paid them to migrate our server and all they did was make a mess of it, take our money, and then tell us to do it...
  13. David Jimenez

    Resolved Plesk 12.5.30 Can't Change Permissions on CGI Scripts

    I am trying to change the permissions on some cgi scripts and every time I try, I get an error saying: filemng failed: filemng: Error occurred during /bin/chmod command. When I hit the Search for related Knowledge Base articles link, it says no articles found. Any ideas?
  14. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    OK, problem solved so I am out of the woods, but I have to say I am still very confused. The solution was to create a file called .htaccess and simply put the Options +Indexes statement inside and place that file in the password-protected directory of interest. So, I have no idea why Plesk...
  15. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    Thanks, will do.
  16. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    Yes, I followed that to the letter. I went to the area for my subdomain and clicked the link Password-Protected Directories. I then click on Add Protected Directory. I then type in the name of the directory I want to protect. It then shows up in my list of protected directories. I click on...
  17. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    added a file called _htaccess to the httpdocs directory that simply said +Indexes...that didn't allow me to log into my password-protected directories. Since this isn't a Plesk issue, I will take my research on the road. By the way, as a long time cPanel user, cPanel does all this...
  18. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    Thanks. Note Pad it is.
  19. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    Thank you for the information. Since I am new to Plesk, can you direct me to any procedures on how to create the access file? Also, would I just need to provide that at the subdomain level or inside each folder that is password-protected. I would assume the latter.
  20. David Jimenez

    Resolved Plesk 12.5.30 Password Protected Directory Problem

    UPDATE: I did more testing. I created a folder in our subdomain called "test" and placed a single file inside. I DID NOT password-protect the directory. If I use the URL subdomain.domain.com/test/filename, then the actual file opens in the browser (jpg for this example); however, if I enter...
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