• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Issues using pleskbackup

    Btw there's many others that reported similar issues. See here for example: http://forum.parallels.com/showthread.php?260971-Options-FollowSymLinks-or-SymLinksIfOwnerMatch-is-off-which-implies-that-RewriteRule Been troubleshooting this for quite some time about 1,5 month ago. The best I could...
  2. F

    Issues using pleskbackup

    Hi there, sample .htaccess: Options FollowSymlinks <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteCond %{REQUEST_FILENAME} -s [OR] RewriteCond %{REQUEST_FILENAME} -l [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^.*$...
  3. F

    Issues using pleskbackup

    This is odd... I got it working - not sure why though. We 'migrated' to this server from a 9.5 installation. The 9.5 was backed-up with CLI tools, the new machine, still 11.0 then, was created with the same IP addresses as the old one and the backup was restored (had quite some issues with that...
  4. F

    File permissions changed after FTP upload

    Can you elaborate on the permissions? Did you overwrite the files? Depending on how PHP is running (as apache module or php-fpm it runs under 1 user for all sites, when running as fastcgi it can run as the user for that domain - do note static content it still fetched by the webserver which...
  5. F

    Issues using pleskbackup

    Sorry was asleep I guess :/ root@plesk:~# ll /bin/ps* -rwxr-xr-x 1 root root 101240 Dec 12 2011 /bin/ps* root@plesk:~# /bin/ps --version procps version 3.2.8
  6. F

    Issues using pleskbackup

    Hi IgorG, not sure whether you actually meant ps or pts, so here's both :) root@plesk:~# ll /dev/pts* total 0 drwxr-xr-x 2 root root 0 Jul 2 10:53 ./ drwxr-xr-x 14 root root 4260 Aug 5 10:47 ../ crw--w---- 1 root tty 136, 0 Aug 5 10:03 0 crw------- 1 root tty 136, 1 Aug 5...
  7. F

    Issues using pleskbackup

    Hi there, I'm trying to run a simple '/usr/local/psa/bin/pleskbackup server' (tried many variations, including attempting to back-up just 1 domain, 1 reseller, etc.) and it doesn't work. It gives the very useful error: root@plesk:/usr/local/psa/PMM/sessions#...
  8. F

    Plesk 11.5 no longer stable?!

    Thanks, that must be it. Not sure how to respond tho'. I could act like I'm very upset that my main server hosting ~300 domains runs unstable software now - but so far I haven't seen a single plesk release that was stable on Ubuntu ;). Sure hope this will improve soon... I have no experience...
  9. F

    Plesk 11.5 no longer stable?!

    Hi there, around a month ago one of our 2 ubuntu 12.04 LTS based installs was upgraded to 11.5 from 11.0 through the webinstaller. Apparently this was marked stable as it's set to general. Around a week later I logged on to the other one and it said it had the upgrade as well (also set to...
  10. F

    error 503, service not available

    I haven't seen the error a little more than a week. Found some entries in a log file that some cgi couldn't ptrace some other cgi. Ubuntu by default has some additional security policies, amongst which apparmor (which needs to be disabled - but the installation manual fails to mention) and...
  11. F

    error 503, service not available

    OMG no solutions? We have a clean install (new server / new plesk install) in which a backup from a 9.5 was restored (pleskbackup/pleskrestore cli). I'm probably overlooking some things but here we go: * Special configurations of all subdomains were not imported (vhost.conf) * DNS notifications...
  12. F

    Error: DNS record does not exist.

    Ah well it's fixed in 11.5. Not that that's available yet and very comforting to know it's not important enough to be fixed in say 11.0.5, 11.0.6, etc. http://kb.parallels.com/en/115902
  13. F

    Error: DNS record does not exist.

    In case you're wondering - they're still here. Any better solutions? If I have to do this manually on 150+ domains I'll start charging Parallels for my hours...
  14. F

    SFTP no longer working with chrooted shell

    What the KB article neglects to mention is that you'll need to recreate all existing users chroot environment. Switching it to forbidden and back to bash (chrooted) is not going to do it either... http://kb.parallels.com/en/818 Not that that works well on 11, not here anyways, as there is no...
  15. F

    Internal 500 error exporting categories/products using OpenCart

    FYI on Ubuntu (and probably possible other debian based distro's) the configuration is in /etc/apache2/mods-available/fcgid.conf I changed FcgidIOTimeout to 120 there. 45 seconds was too small for a few specific export scripts and some other, 120 seems fine here. Personally don't care much for...
  16. F

    FastCGI in Plesk 11/CentOS 6.3 - Timeout issues

    FYI on Ubuntu (and probably possible other debian based distro's) the configuration is in /etc/apache2/mods-available/fcgid.conf I changed FcgidIOTimeout to 120 there. 45 seconds was too small for a few specific export scripts and some other, 120 seems fine here. Personally don't care much for...
  17. F

    [report] Pleskbackup & restore ignoring vhost.conf-files

    This issue still exists. Not to mention it's very confusing. I migrated from 9.5 (ubuntu 8.04) to 11.0.9 (ubuntu 12.04) by 'bing bang' as I call it (pleskbackup the old, pleskrestore on the new with all old IP addresses on it - old one turned off). First off all there's config files that are no...
  18. F

    Limit sent messages

    I need to limit the amount of mail send by a uid. As in when Joomla gets hacked so it can't send out 1000+ mails / minute and get us blacklisted. Usually when we get hacked it's either joomla, joomla or .... joomla. I wish customers would stop using it entirely... Since PHP runs as fastcgi...
  19. F

    Issues restoring plesk 9 backup on 11 and segmentation faults

    Now that it works, here's the full error: root@plesk:/usr/local/psa/PMM/rsessions/20121019105313708# /opt/psa/admin/plib/api-cli/mailserver.php --set-relay auth -auth-type smtp -ignore-nonexistent-options Fatal error: plesk::NotSupportedError(short account-format is not supported for Postfix...
  20. F

    Issues restoring plesk 9 backup on 11 and segmentation faults

    Narrowed it down. Have it working now. I SSH from a linux machine, it copies my locale environment vars which are a bit odd. From my local machine: LANG=en_US.UTF-8 LC_MONETARY=nl_NL.UTF-8 LC_NUMERIC=nl_NL.UTF-8 LC_PAPER=nl_NL.UTF-8 LC_TIME=nl_NL.UTF-8 The reason I have this is quite...
Back
Top