• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Issue Websites stop working until I restart apache and nginx

    Hello, thanks for your reply. Looks like I also have those lines added in that file
  2. D

    Issue Websites stop working until I restart apache and nginx

    Thanks for your reply, I've just checked that log and besides some unauthorized login attemps for my smtp or ssh services (I have fail2ban enable) there's nothing there that I can see that could cause that issue.
  3. D

    Issue Websites stop working until I restart apache and nginx

    Hey guys, any idea of what else I could check, I had another "crash" yesterday night Thanks in advance Kind regards, Daniel García
  4. D

    Issue Websites stop working until I restart apache and nginx

    Hey, thanks for your reply. Unfortunetly there's nothing in those logs at the time the issue happened :(
  5. D

    Issue Websites stop working until I restart apache and nginx

    Hello everyone, we have a dedicated hosting with plesk. We have a really weird issue where our websites stop responding until I restart apache and nnginx or if I wait like 5 - 10 minutes they are accesible again. I haven't found a cause or pattern for this issue, as it could happen once a month...
  6. D

    Resolved Can't access remote ftp backup storage

    Hey Igor, thanks for your message. I was doing the wrong thing. I forgot that I have to connect using FTP not SSH, my bad. Thanks agian!
  7. D

    Resolved Can't access remote ftp backup storage

    Hello everyone, I have my server's backup on a remote ftp storage. Backups are performed correctly without any errors. However, I cannot connect to the ftp storage location. I'm tyrying to connect from the server using ssh but nothing happens. It doesn't even ask me for the user password. I can...
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