• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Error switching from qmail to postfix

    http://kb.parallels.com/en/115779
  2. T

    Automatically create some other folders in Maildir when mailbox is created

    Hello, when a new mailbox is created with Plesk, Plesk does also create a folder ".Spam" in folder "Maildir". Where is the config file or skeleton for doing this? I want to have some other folders to be created automatically when a new mailbox is created. For example Trash, Draft, Sent...
  3. T

    Domain with "ss" and "ß"

    Hello, is there a workaround available for adding domain "faß.de" and "fass.de" ? Corosponding to this article it is not yet possible: http://kb.parallels.com/en/112731 Plesk 10 and 11 gives the following error when fass.de is already added: Error: Domain faß.de already exists...
  4. T

    Plesk and failover between two systems (same IP configured on two servers)

    Hello, I have a simple problem but I do not know how to fix it. I have two systems with Plesk and Postfix on CentOS 6. On both systems there is the same domain and IP configured: System A: Customer with Domain customer.com and IP 11.22.33.44 System B (failover): Customer with Domain...
  5. T

    Customers are able to prevent named from starting because of wrong zone entries

    Hi Igor, I tried to reproduce what customers were able to do now for the second time. The steps mentioned in my first post seems not to reproduce it exactly. Here are the logs that belong to the problem caused by a customer and its domain configuration: Customers do have ability to...
  6. T

    Customers are able to prevent named from starting because of wrong zone entries

    --------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Plesk 10.4.4 Update #47, CentOS 6 64bit PROBLEM DESCRIPTION Customers are able to prevent named from starting because of wrong zone entries. STEPS TO REPRODUCE...
  7. T

    lists.<domain> doesn't work

    I found this thread using google. For any others that do so, here is another thread with same issue: http://forum.parallels.com/showthread.php?t=209585 To solve the problem that causes the following message without progress: "DNS-Zonen-Template wird übernommen. (0/131 Zonen sind...
  8. T

    No zone transfer/update when activating DomainKeys

    Got the solution. The problem was a running change of the DNS zone template that never ends. "Applying the DNS zone template. (0/50 of zones are synced)" I stopped that by doing this: http://forum.parallels.com/showpost.php?p=616418&postcount=12 After that, I changed the values in mysql...
  9. T

    No zone transfer/update when activating DomainKeys

    Anyone else has this problem when activating DomainKeys, SOA serial number is not changed/increased? This looks like a Plesk bug which can be easily reconstructed. Thanks. --------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM...
  10. T

    Bug report: Expiration date of subscriptions is not changed

    Hey guys, still no fix out!? We do have to manually edit the limits every time when changing the service plan of a subscription. That causes a lot of trouble. That is a basic function of Plesk and should work all the time, so why do I have to manually edit the limits in the Database? The...
  11. T

    cgi-fcgi or FastCGI?

    Hello, I installed Dolphin 7 from Boonex and then recognized that Dolphin 7 is giving some optimization suggestions like that: I'm not sure what is exactly the difference between cgi-fcgi and FastCGI. I thought that PHP is running as FastCGI because in the dropdown menu in Plesk you can...
  12. T

    Subscription is suspended although the service plan is changed to unlimited validity

    I already started a bug report here: http://forum.parallels.com/showthread.php?t=259357 But no answer yet. Please may subscribe so that parallels will notice that they are responsible.
  13. T

    Bug report: Expiration date of subscriptions is not changed

    Bug report: Limits (e.g. expiration date) of subscriptions are not changed This is serious issue! --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 10.4.4 Update #27, CentOS 6.2 x64 PROBLEM DESCRIPTION Expiration date of a...
  14. T

    Pass the http header AUTHORIZATION to php scripts (fcgi)

    Got it. FcgidPassHeader AUTHORIZATION in /etc/httpd/conf.d/fcgid.conf is working. The problem was in the php script that I used for testing.
  15. T

    Pass the http header AUTHORIZATION to php scripts (fcgi)

    Hello, I need to pass the http header "AUTHORIZATION" to php scripts because I need to do some CRUD operations from external. I'm using Plesk 10, PHP 5.3.10 and fcgi. How is this possible with the Plesk fcgi implementation? Adding FcgidPassHeader AUTHORIZATION and FcgidPassHeader...
  16. T

    Subscriptions in Plesk not extended

    Sounds like similar problem here: http://forum.parallels.com/showthread.php?t=259179 No answer from Parallels till now.
  17. T

    Subscription is suspended although the service plan is changed to unlimited validity

    The expiration date is in MySQL table psa --> Limits --> [ID of domain] --> expiration I edited the limit manually to "2d31" (-1) but I still don't know why Plesk is not changing it when adding a service plan with unlimited expiration. This is a Plesk issue so please someone from...
  18. T

    Subscription is suspended although the service plan is changed to unlimited validity

    Hello, I have a serious problem. One customer had added a service plan that has a validity period (expiration) of one month. This is because of providing the customer a test account which expires after a month. Two days ago I changed the service plan of that customers subscription to a...
  19. T

    Restrict PHP settings for resellers when using FastCGI

    Thanks again, burnleyvic. I did some more intensive testing and I think there is a bug which I reported here: http://forum.parallels.com/showthread.php?t=259114 You said that you cannot select the php handler type as reseller when setting "php_handler_type = fastcgi" but on my system it...
  20. T

    Bug Report: PHP handler type in site_isolation_settings.ini

    Hello, there is a bug in Plesk 10.4.4 --------------------------------------------------------------- PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 10.4.4 Update #27 CentOS 6.2 x64 PROBLEM DESCRIPTION Resellers are able to select any php handler type (Apache Module, CGI, FastCGI)...
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