• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. serverpoint

    Issue centos 7.3 systemd warnings

    Hello, This is systemd that complains about bad file permissions of some systemd service configuration files. These are warnings and nothing to worry about, your system will work without problems. If you want to stop those warnings then please execute: chmod 0644...
  2. serverpoint

    Question PHP 7.1 support

    Hi, Think this is not yet implemented. You can check the following thread: https://talk.plesk.com/threads/is-php-7-1-planned.340570/ Regards,
  3. serverpoint

    Issue Statistics.exe overwrite awstat config

    Hi, Please check the below article: https://support.plesk.com/hc/en-us/articles/213391909--How-To-How-can-statistic-be-recalculated-for-one-or-more-domains- Thanks
  4. serverpoint

    Question How to enable Passive mode in Plesk 12.x Windows ?

    Hi, Method #1 Step 1 – Login into Plesk. Plesk 11; Under “My Subscriptions”, click on the domain that received the error and then “Change Hosting Settings” tab. Plesk 9; Click on “Domains” and the domain that received the error. Click on “Web Hosting Settings”. Step 2 – Change the password...
  5. serverpoint

    Question Postfix set sending rate limit for certain domains

    Hi, You can try adding a new file and map to "transport_maps". That should work. Regards,
  6. serverpoint

    Issue Plesk 12.5.59 - missing Backup descriptions

    Hi, Each backup consists of <info>.xml (backup metadata files), <backup>.<zip|tar> (archived backup files which include website content, databases, etc.) and the directory .discovered , which contains backup technical information. The Plesk backup repository is $DUMP_D (the default location is...
  7. serverpoint

    Issue Security certificate issues

    Hello, Please follow the below steps : Tools & Settings -> SSL Certificates -> Add Fill in the required preferences and click the button Self-Signed . A new self-signed SSL certificate will be created in the server certificate repository: After you have created or uploaded a new certificate...
  8. serverpoint

    Question Postfix set sending rate limit for certain domains

    Hi, There is no option to limit the number of emails to a specific domain in Plesk, but you can limit the outgoing emails in Plesk. Please check the : http://download1.parallels.com/Plesk/PP12/12.1/Doc/en-US/online/plesk-customer-guide/index.htm?fileName=73362.htm You can completely block the...
  9. serverpoint

    Issue Automated ftp backup fails.. but manual ftp backup works!

    Hi, Please have a look at this article, the issue seems to be related. https://support.plesk.com/hc/en-us/articles/213374789 Also, there are chances for this: The default timeout for FTP connections is 600 seconds. When Plesk uploads large backup files to an FTP server, the default timeout...
  10. serverpoint

    Question Where is failed ftp logins logged?

    Hi, Domain specific upload and download details are going to the file /var/www/vhosts/<domain name>/statistics/logs/xferlog Thanks,
  11. serverpoint

    Issue Plesk 12.5 - Seems some update broke backups

    Hello After unchecking the option : Settings => Settings of server statistics => System Preferences Under Include in the disk space usage calculation, uncheck domain backup files Try running this: CMD: "<ProgramFiles Folder>\Parallels\Plesk\Admin\bin\statistics.exe --disk-usage" Thank you,
  12. serverpoint

    Question Creating schedule task for Virustotal

    Hi, Please refer the below article: https://docs.plesk.com/en-US/onyx/administrator-guide/server-administration/scheduling-tasks.64993/ Thanks,
  13. serverpoint

    Question How to use VPS Plesk DNS settings as primary ?

    Hi, Please check these steps. Log into Plesk. Go to the Hosts Primary Domain or the domain you want to set private name servers for. There should already be a NS1 and NS2 listed here for that domain. To set the name server, click Add DNS Record from the top navigation menu. The appropriate...
  14. serverpoint

    Question How to disable CAS trust level for Customer on ASP.NET Setting Page

    Hi, Customers can change it for each site in case the " Allow to override the CAS trust level for websites " option is switched on by the administrator in Tools & Settings > ASP.NET Settings . Administrator can change it for each domain through the command-line: "%plesk_bin%"\\aspnetcfg.exe...
  15. serverpoint

    Issue Database copy not working

    Hi, To backup & restore MS SQL database in PLESK Go to Domains > domain name > Backup Manager -> Database Backup Repository Select a check box corresponding to the database you want to back up and click Back Up. Specify the name of the backup file and click OK Restore. ---- Go to Domains...
  16. serverpoint

    Issue WP installation in Plesk

    Hi, I suggest you to first fix Plesk permission , Login to your server with the administrator user. Once logged in to the server Press Start button and click on the Icon of Plesk Reconfigurator. Once you've clicked on the Plesk Reconfigurator Icon, the Plesk Reconfigurator box will not...
  17. serverpoint

    Issue External SMTP Server

    Oh okay. You should recheck the steps which Peter had updated.
  18. serverpoint

    Issue External SMTP Server

    Hi Scott, Can you please follow the below articles and check - https://support.plesk.com/hc/en-us/articles/213916185 https://docs.plesk.com/en-US/onyx/customer-guide/mail-settings/using-external-mail-servers-such-as-gmail.74086/ - Regards,
  19. serverpoint

    Issue [PPP-27696] Postfix Local Delivery Issue

    Hi, As a work around. I suggest you to switch the mail service to Qmail and try running. /usr/local/psa/admin/sbin/mchk
  20. serverpoint

    Issue [PPP-27696] Postfix Local Delivery Issue

    Hi, Can you please check if "non_smtpd_milters" is present in the Postfix configuration: /etc/postfix/main.cf: If so please try to comment out non_smtpd_milters and restart postfix and try again. Regards,
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