• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Changing SMTP port

    Yes you do have the option to have additional SMTP port configured for your mailserver. Log into control panel as admin click on the "server" pane on left side click on mailserver Here u will have the option to give additional port You can also change it by directly logging onto the server
  2. P

    ftp on one domain not working, others work well

    try "check permissions" feature in the control panel OR try changing the ftp username/password from the setup section
  3. P

    Leftover IP address need to remove it!

    check directly in IIS to see if the IP is assigned to any other site on the server
  4. P

    SQL web admin

    As it's an asp.net error u have to disable custom error for asp.net in IIS; not the normal custom error message in IIS
  5. P

    ftp error: user cannot log on, home directory inaccessible.

    Try doing a permissions check for the domain from the control panel. From the listing of the domains, select the check box corresponding to the domain with the issue and click on "check permissions"
  6. P

    Subdomain, files there, 404 error

    As you have readded the subdomain and still it's not working, the most likely cause is the cfm extensions may not be added in IIS. Goto IIS manager right click on the subdomain with the issue. click on properties Under "Home Directory" tab under "configuration" make sure that cfm...
  7. P

    MailEnable (DB Error: no such table)

    Try doing a plesk repair. Add/Remove programs -> Plesk control panel click on modify and select "plesk repair"
  8. P

    Domain disabled but still serving pages

    it must be a bug with the control panel if a disabled domain is working fine. For a disabled domain, the corresponding website should get automatically stopped in IIS and you should be getting a default plesk page only.
  9. P

    Cannot create a "mail only" domain

    The only option is to RDP to the server and make changes from backend. But please note that any changes u make from backend are likely to be overwritten when u make any changes through plesk after this.
  10. P

    i can't delete the domain

    The issue seems to be caused because the file/directory is in use. Please do an iisreset and try removing the domain
  11. P

    Webmail Problem

    it seems your webmail is looking for php5. Horde webmail with plesk uses php4. Try placing a phpinfo page with the following content in the webmail website root directory. phpinfo(); This will give you the path of the php.ini being used by webmail. Make sure that the php.ini used is...
  12. P

    Permission denied when add DNS record

    Try doing a permissions check for the domain
  13. P

    Uploading Attachments to Website

    you can use "webuser" feature in the control panel to give access to users for specific directories
  14. P

    error when trying to remove domains *٩(๏̯͡๏)۶*

    you will have to remove the domain directly from psa database when u get such errors while removing domain from control panel Before reinstalling plesk it is recommended to backup all your website files,databases and also to download mails to your local machine using an email client
  15. P

    virtual directory error

    Try doing an iisreset and also recycle the plesk control panel services
  16. P

    ASP.Net configuration fails

    Reinstall asp.net http://www.asp.net/downloads/essential/
  17. P

    Classic ASP issue w/Plesk 8.6

    Try reinstalling ASP Add or remove pgms -> add/remove windows components select modify corresponding to "application server" uncheck asp by going into the details and click ok Later select the asp checkbox again to reinstall asp
  18. P

    Error adding domain

    try doing a plesk repair
  19. P

    Error adding domain

    you have probably configured the IP as a dedicated IP in the control panel. If you need more than 1 domain on the same IP, you will need to set it as a shared IP from server -> IP addresses
  20. P

    ASP timeout on just one of the domains

    Try reconfiguring the domain in IIS %plesk_bin%/websrvmng --remove-vhost --vhost-name=domainname %plesk_bin%/websrvmng --install-vhost --vhost-name=domainname
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