• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Issue Problem with IP address in Plesk

    Hi, I just purchased a new VPS from OVH with Plesk. In Tools & Settings > IP address I see a problem: 10.0.2.15 /255.255.255.0 This IP address is not configured properly. Repair eth0 dedicated 193.70.xx.xx /255.255.255.255 eth0 shared It’s new VPS, no domains added...
  2. I

    Resolved Plesk DNS or hoster DNS?

    Thanks again! I will learn it.
  3. I

    Resolved Plesk DNS or hoster DNS?

    Hi, Many thanks for your reply! I will try to configure secondary DNS server in addition to Plesk DNS.
  4. I

    Resolved Plesk DNS or hoster DNS?

    Hi, I moved DNS records from hoster's nameservers (OVH) to Plesk of my VPS. Are there any negative effects of this decision? In terms of reliability and speed of access for visitors. I used ns1.mydomain.com and ns2.mydomain.com records (associated with my IP address) which are were added to...
  5. I

    Issue DKIM in Plesk doesn't work

    Thanks for the explanation. My mistake. I will read more info about phpmailer. Anyway, I hope that Plesk team will find automatical solution for DKIM + mail(), too.
  6. I

    Issue DKIM in Plesk doesn't work

    I use mail() in php
  7. I

    Issue DKIM in Plesk doesn't work

    I didn't find any file class.phpmailer.php in both my VPS - CentOS 6.7 and Debian 8.1 I searched in Midnight Commander via SSH.
  8. I

    Issue DKIM in Plesk doesn't work

    Hi, Thanks for your reply! I'm stuck on the stage: "5) Then amend the PHPMailer file as follows:" Where to find this file? Sorry for stupid question.
  9. I

    Issue DKIM in Plesk doesn't work

    You're right. DKIM works only for webmail (mail program), not for phpmail. But it's very complicated. I hoped that Plesk Onyx may help to simplify use of DKIM. Earlier I had Plesk 12.5 + external DNS and I manually installed OpenDKIM and created keys. DKIM worked fine for phpmail. After the...
  10. I

    Issue DKIM in Plesk doesn't work

    I have a problem with enabling DKIM in Plesk for my 2 VPS. Same problem with a new VPS on Debian 8 + Plesk Onyx 17.8.11 and old VPS on CentOS 6.7 + Plesk Onyx 17.5.3 I enabled DNS service in Plesk for my domains. Also in domain's registrar service I changed nameservers which now point to my...
  11. I

    Resolved Bug in Plesk update. System files in webspace

    I found the solution here: There are chrooted directories for domain when SSH access is forbidden
  12. I

    Resolved Bug in Plesk update. System files in webspace

    I found how it happened. When I add first scheduled task (cron) for a webspace, system folders appear in this webspace. It didn't happen earlier with CentOS 6 + Plesk 12.5.
  13. I

    Resolved Bug in Plesk update. System files in webspace

    Can you explain please? I didn't enable intentionally chrooted SSH access. This VPS has 4 webspaces for 4 sites. And only one webspace has strange system folders/files. I checked in SSH (Midnight Commander) - these files are visible only in a folder of one webspace. How I can fix this issue?
  14. I

    Resolved Bug in Plesk update. System files in webspace

    Hi, I just installed a new Debian 8 with integrated Plesk Onyx 17.8.11. Then I installed suggested pack of updates for the Plesk (17.8.11, update #14) After this I discovered new system folders and files in a webspace of one of my sites! /lib, /lib64, /bin /var and others. See a screenshot...
  15. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    Well, I decided to completely reinstall VPS and choose Debian 8 with Plesk Onyx 17.8.11.
  16. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    I couldn't find any reference to MySQL in /etc/apt/sources.list I had mysql 5.5.x, so I decided to upgrade it to 5.7.x firstly. And then upgrade Plesk to 17.8.3 (stable). The upgrade was successful. However I can't login after the upgrade. I tried to use plesk repair installation -y -v but...
  17. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    Peter, Yes, I've read your suggestion. Please can you explain in more details? I will be very grateful you.
  18. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    No, I see again "Upgrade failed. To remove this notice, remove the file /var/lock/parallels-panel-upgrade-failure.flag from the server. Repair the failed upgrade or installation."
  19. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    How to fix this problem?
  20. I

    Resolved Plesk 12.5 to Onyx 17.5.3. "MySQL query failed"

    Please can you reply.
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