• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Resolved PostGreSQL : available or not ?

    Hello, I am in complete confusion with the presence/activation of PostGreSQL on my VPS. Version Plesk Onyx v17.0.17_build1700161028.14 os_Debian 8.0 OS Debian 8.6 I read https://kb.plesk.com/en/123729 and https://kb.plesk.com/en/119195 PostGreSQL is installed on my server. BUT : . PostGreSQL...
  2. R

    Issue Error 502 Bad Gateway - nginx

    Hello, After the migration to a new, more powerful, VPS server (only changes: switching from CentOS 6.5 to Debian 8 Jessie + switching from Plesk 12.5 to Plesk Onyx), and without any change at the application level, we now encounter very often the following error on some PHP pages: "502 Bad...
  3. R

    Resolved mysql_update failed

    Hello, I'm logged in as admin and when I use this SQL command "mysql_upgrade -uroot -p --force Enter password:" I've got this error "Version check failed. Got the following error when calling the 'mysql' command line client ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using...
  4. R

    Resolved Is it still possible to access PHPMyAdmin for admin user?

    Hello, What (where) is the password to enter in the page https://ip_of_my_server:8443/domains/databases/phpMyAdmin/index.php ? It doesn't work neither with the admin password of Plesk nor with the password of my (administrator) account... (=> error #1045 ) Thanks.
  5. R

    Impossible to create anonymous FTP account [RESOLVED]

    It's OK, thanks !
  6. R

    Impossible to create anonymous FTP account [RESOLVED]

    When i switch on the Anonymous FTP service for the domain, i get this error : Error: vhostmng-structure failed: Cannot create directory anon_ftp: Permission denied System error 13: Permission denied And if I ... Search for related Knowledge Base articles...
  7. R

    Exception error when logging in to Plesk (permission denied)

    Hello, After a stupid CHMOD -R apache:apache on my server (...), I had to reinstall Plesk (12.5.30) with "plesk repair installation". That was successfull except Restoring SELinux contexts => Starting kavehost : Failed Unfortunately, i am now unable to loggin in Plesk : Internal error: Lock...
  8. R

    FTP account creation issue (if subfolders)

    Hello, I use Plesk 12.5.30 on Linux CentOS 6.5. I am unable to create an FTP account whose "home directory" contains (existing) subdirectories (with chmod 777) ! I use the Ajax popup for selecting a (sub)directory, for example : /sub.domain.fr/folder1/folder2 and when i want to validate the...
  9. R

    Update Php on the system

    Indeed, upgrade successfull :-) Thank you very much !
  10. R

    Update Php on the system

    Thank you very much for your reply :) So with this code, i can upgrade precisely to PHP 5.4.45 ? Where do we fix the version ?
  11. R

    Update Php on the system

    Hello, I use Plesk 12.5.30 on CentOS 6.6. All my websites on my VPS work with PHP 5.4.45 FastCGI application. But curiously i am unable to install some applications which need PHP 5.4+ (like Elastic Search) because i read that the PHP version of the system is still 5.3.3 ! So i don't...
  12. R

    Fail2Ban : impossible to active any jail

    After upgrading to Plesk 12.5.30, it's OK now : i could activate all the jails in one time ! I hope this functionnality works better than few months ago : this feature curiously allways blocked our connection to our websites after few minutes and we understood that this "issue" came from this...
  13. R

    ModSecurity (web application firewall) Update Error

    I changed the setting "Update rule sets" from Daily to Weekly ...and all is fine now : the ModSecurity works :-)
  14. R

    ModSecurity (web application firewall) Update Error

    (plesk 12.5.30 / Selected rule set : Atomic Basic ModSecurity / Predefined set of values : Fast) I unistalled and reinstalled the MOD but no better...
  15. R

    Upgrade to Plesk 12.5.30 failed

    You are right... today is a nice day and the update is successfull :-) Thanks !
  16. R

    Fail2Ban : impossible to active any jail

    (Plesk 12.0.18) All my jails are unactive, when i try to active all the jails at the same time or only one jail (the first one : 3proxy) i get these errors : f2bmng failed: WARNING 'logpath' not defined in 'ssh'. Using default one: '/var/log/messages' WARNING 'filter' not defined in 'ssh'...
  17. R

    Upgrade to Plesk 12.5.30 failed

    Hello Igor, I tried to upgrade from Plesk 12.0.18 to Plesk 12.5.30 (from the Plesk Installer and the Official Plesk Updates Server) but... Installation started in background Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile...
  18. R

    accidental chmod -R 777 on server... reinstall plesk ?

    OK. So do you mean we should buy a "Plesk Per Incident Support" ($74.99) ? https://shop.parallels.com:8443/store/default/buy.html?plan=129&price=775 We have no support contract with Odin... Thanks.
  19. R

    accidental chmod -R 777 on server... reinstall plesk ?

    (urgent please...) Hello, We made a huge mistake with a chmod -R 777 on all our server... Result is awfull : FTP (ProFTPd), SUDO, messaging services...etc and some pages on Plesk are no longer working :-((( However, I still have access to SSH. Please could you help me ? Is it possible to...
  20. R

    Is "black list" (server-wide mail settings) working ?

    OK thanks Igor
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