• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    SMTP-Banner-Multiple-IP on Plesk 11.5.x

    So I have tried this for just one of the IPs on my server and in the maillog I see this for that IP: Mar 15 12:49:47 <servername> postfix/master[5558]: fatal: bind <nameofIP> port 25: Address already in use
  2. D

    Making mail look like it comes from the domains, not the hostname

    Thank you. It does help to confirm that others have the same issue. :) I'll see which of the suggested options works for me.
  3. D

    Server backup fails when using FTP repository

    Anybody help me please? I need to use ftp to get the backups off the server before it is trashed and rebuilt.
  4. D

    Making mail look like it comes from the domains, not the hostname

    Anybody please? Is it normal for a mail server to refuse to accept the email because the server hostname (being used by PLESK) has no DNS entry? In any case, I would rather that each domain that is sending email is doing this through its own IP address, and the mail appears to be coming from...
  5. D

    Server backup fails when using FTP repository

    I have been routinely running successful backups to the server repository. But when trying to backup to FTP repository the backup is failing because the root filesystem fills up. My server is not configured to use LVM so I cannot expand the filesystem. Is it possible to tell PLESK to use a...
  6. D

    11.5 Upgrade components errors

    This is great feedback thank you. So my host are listening now and will provide a new same spec server with a correct PLESK install. I can then migrate to this server, make DNS changes and trash the old. Can you advise what PLESK install switches they should be using please?
  7. D

    11.5 Upgrade components errors

    Thank you. So you know that this is a Centos 6.5 machine. If I told you that the installation log says that the original install was performed with the following switches, what would you say then? /root/parallels_installer --source-type network --source...
  8. D

    Backup issues with Plesk 11.5.30

    I had just this problem today too. I fixed it by changing the permissions on xyz and ffz folders so group and everyone had write permission. Previously, they could only read.
  9. D

    11.5 Upgrade components errors

    Thanks you. So in your view, are my problems caused by the supplier of my server+OS+PLESK, installing the wrong version of PLESK for the version of the operating system that they have installed?
  10. D

    Migration issues - retrieving information from host seems to go on indefinately

    Have you tried to telnet on port 22 from each server to the other, just to see whether you get a response?
  11. D

    11.5 Upgrade components errors

    I wasn't panicing, I just wanted to know exactly what you have identified so I can point support at it, and ask them to explain. Please can you sepcifically say where you have found discrepancies. i.e. what you see, and what you'd expect to see. Thanks,
  12. D

    11.5 Upgrade components errors

    Where are you getting this information from please?
  13. D

    11.5 Upgrade components errors

    Sorry double post.
  14. D

    11.5 Upgrade components errors

    1) It doesn't 2) Centos 6.5 x64
  15. D

    11.5 Upgrade components errors

    Can Parallels not offer a fix for this? I am unable to update PLESK or install php-fpm because of these errors.
  16. D

    Migration issues - retrieving information from host seems to go on indefinately

    You need to be listening on port 22 for an ssh connection between both servers (and for it not be firewalled). You should get the initial information back quite quickly as it is just a list of resellers/clients/domains.
  17. D

    Backup errors

    That was it thank you.
  18. D

    Migration issues - retrieving information from host seems to go on indefinately

    How far apart are the servers? Different data centers, different continents etc?
  19. D

    Making mail look like it comes from the domains, not the hostname

    What do I need to do to make sure that emails from each domain have been sent from mail.domain.com rather than the hostname.servername.com? Email that the server is sending on behalf of user@virtualdomain.com is being sent from hostname.servername.com and is being rejected because the receiving...
  20. D

    Inheriting the default service plans for a new reseller - Is this possible?

    Anybody please?
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