• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Any way to reset Plesk backup back to stock?

    I was messing with my plesk-backup-manager file in the /etc/cron.d folder (as per some directions I found on this forum) and now my backups will not upload to the FTP backup server from my hosting provider. I was trying to get the backup to store a copy locally in the server repository and in...
  2. M

    Emails sent to customer on server get bounced saying user does not exist???

    Even with about 500 email accounts with about 30gb of emails? I read elsewhere that it could take many hours to complete and that the mail server is offline while it runs. Is there any chance of something getting screwed up if I run it at midnight and check it in the morning? I don't want create...
  3. M

    Emails sent to customer on server get bounced saying user does not exist???

    Anyone know a way to do this?
  4. M

    Emails sent to customer on server get bounced saying user does not exist???

    I would like to run mck on a single domain, instead of the entire server (160 domains). Is it possible? If I understand correctly, when I run /usr/local/psa/admin/sbin/mchk --with-spam it disables all email in/out until the process is completed? I am only having issues with one domain and it...
  5. M

    Emails sent to customer on server get bounced saying user does not exist???

    Anyone? So this is just how Plesk works and there is no fix?
  6. M

    Emails sent to customer on server get bounced saying user does not exist???

    I have tried everything in the KB article that you referenced but it is still happening. WHat is weird is that it is not entire domains. This issue is not widespread, it is only one or two people on 1 or 2 domains out of 110 domains. The users having the issue can receive email from 99% of the...
  7. M

    Emails sent to customer on server get bounced saying user does not exist???

    I have a domain on my server (Plesk 10.4.4) and people are randomly getting bounces when they send email to specific users on the domain. Te bounce message says that the user does not have a mailbox on the server. The user does exist and receives email from people all the time. It is just...
  8. M

    Plesk Backups to server repository and FTP repository?

    Ok, I am looking at the cron job and his is what I have... 12,27,42,57 * * * * root [ -x /usr/local/psa/admin/sbin/backupmng ] && /usr/local/psa/admin/sbin/backupmng >/dev/null 2>&1 It is set to run every night at 12:45am for a complete server backup. I changed the backups to go to...
  9. M

    Backups downloaded from FTP Repo not showing up in the Backup Manager GUI.

    I figured this out on my own, sorry I did not post that I solved the problem. Now If I could get the backups on the server and FTP at the same time...
  10. M

    Plesk Backups to server repository and FTP repository?

    Thanks for your response! Where can I setup a second schedule? I only see a way to create one scheduled backup. The disk space is not an issue if I keep it setup to hold 5 days of backups like I do on the FTP. I would like to have it setup so that it doesn't delete the local backup after it...
  11. M

    Plesk Backups to server repository and FTP repository?

    Under 9.5.4 I could do nightly backups and it would save a copy to the server repo and the FTP repo. Now in 10.4.4 I only goes to one or the other. Is there a way to make it goto both places? I had to restore a client's website last night and it was a pain because the backups were on the FTP...
  12. M

    Backups downloaded from FTP Repo not showing up in the Backup Manager GUI.

    I cannot find an eiasier way to do this, so I SSH into the server, then FTP to my 1&1 FTP backup and download the file backup file to the /var/lib/psa/dumps/ folder. When I try and access the Backup Manager from the Plesk gui, I do don't see the backup on local server repo tab. What am I...
  13. M

    Sorry. Although I'm listed as a best-preference MX or A for that host...

    I keep getting bounce messages from my web server running Plesk 10.4.4. I use this server strictly as a web server and have disabled the email server on it (which I did with my previous Plesk 9.5.4 server and had no issues). "Sorry. Although I'm listed as a best-preference MX or A for that...
  14. M

    Reseller with multiple sites with SSL on one IP?

    I have a reseller with multiple domains/subscriptions and they want to run ssl on a few of the sites. I already have a dedicated IP address for them on the first ssl site they setup on my server. Can they add an ssl cert for another subscription/domain and point it at the "SSL" IP address...
  15. M

    New domains being added under subscriptions and not showing up in the domain list?

    That fixed it thanks a million!!!!
  16. M

    New domains being added under subscriptions and not showing up in the domain list?

    Every other question I have posted to this forum has at least gotten some sort of response. How come there are 80+ views and not one response? How do I get support for the issue I am having?
  17. M

    New domains being added under subscriptions and not showing up in the domain list?

    Igor, anyone? Please help?
  18. M

    New domains being added under subscriptions and not showing up in the domain list?

    Igor, anyone? Please help?
  19. M

    New domains being added under subscriptions and not showing up in the domain list?

    Can anyone help?
  20. M

    New domains being added under subscriptions and not showing up in the domain list?

    I have a client/customer that has 125 domains on my server. I have them setup as customer and have moved their domains/subscriptions to their customer account. When they login to add a domain the new domain gets setup under whatever subscription the logon page defaults to. I guess I must be...
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