• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Windows Server 2012 - Plesk v11 - mailmng IP Error

    OS: Windows Server 2012 Standard (x64) Plesk: v11 SmarterMail: v10, v9 Plesk does not read any IP addresses from the server. I can't get past the first webspace setup page that requires a Website IP as the only thing in the list is "None". The PR Reconfigurator tool doesn't list any IPs...
  2. F

    Reconfigurator Error: Invalid Network Adapter Name

    SOLUTION: Actually, just renaming the "PrivateNetwork-Teamed" network card to just "PrivateNetwork" allowed the tool to work.
  3. F

    Reconfigurator Error: Invalid Network Adapter Name

    I took an image of a configured Plesk 11 server and deployed the image to a new server (new hardware and IPs). The goal now is to reconfigure Plesk on the new server to use the new IP addresses. I open the PP Reconfigurator, and select "Change server IP addresses". I select the first...
  4. F

    IP Pool not freeing IPs?

    dedicated IPs are being provisioned correctly, but when the account or subscription is deleted through C&B the IP isnt getting released back into the pool - I had to manually re-add them. Is this a manual process after each customer or subscription cancellation?
  5. F

    Default website path

    what am I missing? can you not move vhosts post-install? That KB only applies for specifying the directory when installing Plesk. Plesk is already installed (no, we cant rip/reinstall). I've ran the PR Reconfigurator changing the VHosts location, I've even manually updated the Registry...
  6. F

    Default website path

    Websites created through Plesk are still being created with home directory of C:\Inetpub... even after I ran the PR Reconfigurator to Change Virtual Hosts location (re-opening it still shows it pointing to D:\Inetpub...) I even set the IIS default path to D:\Inetpub... but new sites seem to...
  7. F

    SmarterStats with Plesk

    Only 1? I've installed SmarterStats v7 on the web server the sites are being provisioned on, activated it with Enterprise license. When I add websites as a customer in Plesk, it adds the 1st site fine to SmarterStats and is importing data. Adding additional sites in Plesk, however, does not...
  8. F

    Plesk 11.0 Previews

    Eta? Do you have an expected number of previews to publish before going live, or do you have a goal set for a stable release date?
  9. F

    SmarterStats with Plesk

    When viewing the settings for a domain under the customer account, under 'Web Scripting and Statistics', it only lists Webalizer & AWStats in the dropdown for Web statistics... I currently have SmarterStats enterprise on the control server with the remote agent installed on the web server the...
  10. F

    SmarterStats with Plesk

    ? SmarterStats is listed under the supported Web Statistics for Plesk 10.4, yet it seems to not incorporate it into the customer panel at all... am I missing something? Where does a customer see a link to smarterstats, their login information... anything? I've installed SmarterStats...
  11. F

    Add or Re-connect Panel Fails

    Resolved Changing the hostname was the issue. http://kb.parallels.com/en/9296 "%plesk_bin%\php.exe" -dauto_prepend_file="" "%plesk_dir%\billing\scripts\update-hostname.php" --new-hostname=new.server.com
  12. F

    SmarterMail 9.2 with Plesk 10.4

    Note: Stopping the site in IIS and reverting back to using the built-in SmarterMail Web Server service allows Plesk configuration to succeed. This is undesirable as IIS is surely a more reliable web server than SmarterMail's.
  13. F

    SmarterMail 9.2 with Plesk 10.4

    Ditto I receive the same error when attempting to Configure the newly installed and recognized SmarterMail Component.
  14. F

    Add or Re-connect Panel Fails

    Hello, When adding server 2plesk to hosting panel group on main 1plesk, I get error below. Same when trying to re-connect. -Servers Panel's configured using live FQDN, servers can nslookup & ping each other. -No firewalls restricting traffic. 1plesk = Plesk 10.4.4 w/ Customer & Billing...
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