• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. O

    Scheduled backup fails on Plesk 10.4.4 Update #52

    Could you please check in Task manager that plesk_agent_manager.exe is actually not running (that there is no process with such name)? If server restart is possible for you, try to install microupdates after server restart.
  2. O

    Scheduled backup fails on Plesk 10.4.4 Update #52

    Is there third button 'Update components' is available/enabled in ai.exe ? like attached screenshot of ai.exe: or like here(GUI is depend of AI version):
  3. O

    Scheduled backup fails on Plesk 10.4.4 Update #52

    You can download autoinstaller binary file ai.exe from http://download1.parallels.com/Plesk/PP10/10.4.4/Windows/ai.exe on server Run it and start update.
  4. O

    Scheduled Backups not working (11.0.9 MU#53)

    Hello, Could you please provide zip with following logs: whole directory /usr/local/psa/PMM/, /usr/local/psa/admin/logs/panel.log and /var/log/sw-cp-server/error_log
  5. O

    Nginx configuration for vhosts

    Using of immutable bit on such files can brake plesk upgrade sometimes. Here steps how to add custom include in nginx virtual host config: mkdir /usr/local/psa/admin/conf/templates/custom/domain cp /usr/local/psa/admin/conf/templates/default/domain/nginxDomainVirtualHost.php...
  6. O

    test.php.jpg should not execute PHP but does!

    After creating files you have to update domain's hosting configuration, for example change PHP handler or switch on/off Perl support and save changes.
  7. O

    test.php.jpg should not execute PHP but does!

    Anyway if you allow in your web application upload of files you have to check mime-type of uploading files and disable execution for special folders like /image for example.
  8. O

    test.php.jpg should not execute PHP but does!

    if you have not customize domain's virtual hosting templates, you can perform following workaround: mkdir -p /usr/local/psa/admin/conf/templates/custom/service cp /usr/local/psa/admin/conf/templates/default/domain/domainVirtualHost.php /usr/local/psa/admin/conf/templates/custom/ than...
  9. O

    Where is the php.ini and httpd.conf?

    Plesk for Windows don't use Apache for client's web sites, IIS used instead. php.ini files placed in C:\Windows\php.ini - for PHP 4 %plesk_dir%\Additional\PleskPHP5\php.ini - for PHP 5.2.x %plesk_dir%\Additional\PleskPHP53\php.ini - for PHP 5.3.x
  10. O

    Synchronization Failed

    Try to recalculate statistic for this single domain with command: "%plesk_bin%\statistics.exe" --all --process-domains="<domain name>"
  11. O

    accepting any mail to *@xxx.xxx.fm

    In "mail settings" of domain you can specify email address for catching all email messages which were sent to non-existent mail accounts.
  12. O

    Updates and Upgrades => Add/Remove Components | Cannot install anything!

    Did you download file from server where the plesk installed or from another computer? It looks like internet connection issues or disk space is full.
  13. O

    PSA_9.5.4 latest MU fails to install

    JoelR, root cause of this issue is that your Plesk instance can't obtain latests versions of autoinstaller, because Plesk 9.5.4 for Fedora Core 8 is not supported. Please check http://www.parallels.com/products/plesk/lifecycle for more details. But anyway we have change microupdate configs to...
  14. O

    PSA_9.5.4 latest MU fails to install

    KristianR, JoelR could you please provide output of /usr/local/psa/admin/sbin/autoinstaller --version
  15. O

    Error 500 Problem with Plesk Panel Login

    If you have faced with some new issues you can try Plesk Spider Tool http://kb.parallels.com/en/8665 This tool check plesk and system logs for error messages and suggest KB articles to resolve issues.
  16. O

    Error 500 Problem with Plesk Panel Login

    Could you please show output of command: ls -la /usr/lib/sw-cp-server/sw-suexec it should be like -rws--x--- 1 root sw-cp-server 354661 2011-06-22 11:40 /usr/lib/sw-cp-server/sw-suexec if it's not, then set permissions by chmod 4710 /usr/lib/sw-cp-server/sw-suexec
  17. O

    Plesk 11.09 mu11- no Plesk login possible

    Cause of problem in mixing microupdates from 2 different repositories. if you have root@host:~# cat /root/.autoinstallerrc SOURCE=ftp://ftp.stratoserver.net/pub/plesk/ root@host:~# (where ftp://ftp.stratoserver.net/pub/plesk/ right now have MU#9) and once install latest MU#11 from...
  18. O

    Plesk 11.09 mu11- no Plesk login possible

    Could you please provide md5 sum of common_func.php3?
  19. O

    New Install Problems

    Hello BlackMoon, Plesk 11 supported only Debian 6 squeeze http://download1.parallels.com/Plesk/PP11/11.0/release-notes/parallels-plesk-panel-11.0-for-linux-based-os.html#3 Debian 7 whezzy not supported by Plesk right now.
  20. O

    Re-initialise Parallels Plesk Panel

    As I see by status it can mean that task still in progress. Can you check logs or ask POA administrator about task progress?
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