• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    vhost directory missing backups

    I tried it like you said but now fixed. It still back up excluded vhosts.
  2. K

    vhost directory missing backups

    Hi Igor, Yes i selected like you said. Click here to see the picture about sheduled backup settings. I will print my backup logs but i don't know, which log file is shows the causes? Thanks.
  3. K

    vhost directory missing backups

    Hi, I upgraded plesk 11.0 to 11.5 and then when i create a backup on a domain or serverwide, backup is including every object (db, mail, stats or other) but not include vhosts files. Why would it? Thanks.
  4. K

    upgrade error: obsolete_mode_solution for php-sqlite2

    upgrade error: PREP actions hi, i want to upgrade 10.4.4 to 11.x and process result is below: Starting installation of packages Error: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back. Warning! Not all packages were...
  5. K

    Updating the #32 fails, Host name check failed

    This; [root@ns1 ~]# hostname -f ns1.nettescil.com.tr
  6. K

    Updating the #32 fails, Host name check failed

    I want to update the "Update #32 is available" but the log file is below; Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Warning...
  7. K

    Applying the DNS zone template. (.../... of zones are synced)

    Hi, There was a problem about dns server (Bind) last week. And we get a solution about this problem and everything is ok now. But, in the DNS zone template screen, a process continues and we can't dtop this process. The screenshot is attached, you can look it. We restarted the server, but...
  8. K

    Failed to read product information from the file : Can't process products.inf3

    It says folllow; [root@toledo ~]# ping autounstall.plesk.com ping: unknown host autounstall.plesk.com [root@toledo ~]# host autoinstall.plesk.com ;; connection timed out; no servers could be reached
  9. K

    Failed to read product information from the file : Can't process products.inf3

    How can i test it? I do the follow: [root@toledo ~]# service named status rndc: connect failed: 127.0.0.1#953: connection refused named is stopped
  10. K

    Failed to read product information from the file : Can't process products.inf3

    Hello, I added a capture about my problem. I updated plesk and my hosts file have follows: [root@toledo ~]# cat /etc/hosts # Do not remove the following line, or various programs # that require network functionality will fail. ::1 localhost6.localdomain6 localhost6...
  11. K

    restore error

    --------------------------------------------------------------- Plesk Panel, 10.4.4, Windows 2008 Enterprise x86, ARCHITECTURE Restoring backup from a server backup for resellers and domains Error: C:\Program Files\Parallels\Plesk\PMM\rsessions\20120227132303711\restore.xml:9:135: junk...
  12. K

    Plesk 10 to Plesk 10 migration connection error

    Hi Igor, I do everything true and i checked many times all you said. But i cant connect source server. Please help me, i have to migrate all account this weekend. Thanks
  13. K

    Migration Manager doesn't connect to agent.

    Please help me vlurk Hi vlurk, We have been use Plesk 10.4.4 on our Windows server. We bought a new Windows server and we would like to transfer our customers, domains and reseller to new server. We would like use same plesk (10.4.4) and installed now on new server but we have the following...
  14. K

    Plesk 10 to Plesk 10 migration connection error

    Hi Igor, I check with detailed investigation that article and read logs. There is some informations in the log files like below; 3600: Debug 10/02/2012 15:42:58.379 : Start migrmng execution in --deploy-scout mode 3600: Debug 10/02/2012 15:42:58.379 : arguments: (--deploy-scout --host=...
  15. K

    Plesk 10 to Plesk 10 migration connection error

    Hi again Igor, I tried allthings from that article but not work. Somethings goes wrong, i couldn't find a solution. It gets same error. I don't know what will i do. Please help more. Thanks...
  16. K

    Plesk 10 to Plesk 10 migration connection error

    Hi Igor, I did you sad but not work. It's the same error. I thought that about firewall or firewall rules? If i send you our server login information, could you look configuration? Thanks
  17. K

    Plesk 10 to Plesk 10 migration connection error

    Hello, We have been use Plesk 10.4.4 on our Windows server. We bought a new Windows server and we would like to transfer our customers, domains and reseller to new server. We would like use same plesk (10.4.4) and installed now on new server but we have the following an error and could not...
  18. K

    Upgrade to 10.3 fails centos 5.6 x64

    I have the same problem Hello, All of above errors current for me but, i want to add extrainfo that; 1. When i add a customer, plesk gets that error "Internal error." and, customer can not add but after this i looked customer list, customer added, huh! 2. When i add a subscription in...
  19. K

    After upgrade 9.5 to 10.0.1, httpd doesn't work, please help!!!

    Hi, I upgraded plesk 9.5 to 10.0.1 and httpd doesn't work (FAILED). When i log in to plesk by admin, i get that error: "Error: New files of configuration for Apache web server were not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please...
  20. K

    I have an error: "Backup file was wrong signature for this server"

    I have plesk 9.3 and i created a map before restore. /usr/local/psa/bin/pleskrestore --create-map dump.psa -map dump.map and this worked normal. then this process, i get an error after the following command: /usr/local/psa/bin/pleskrestore --restore dump.psa -level all -map dump.map...
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