• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. C

    Question Stop Plesk bouncing mail messages when recipient mailbox is full

    Is there a way to make Plesk queue and hold incoming mail for a few days when the recipient mailbox is full, instead of bouncing the message immediately?
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    Question email filter/redirection based on subject

    Apologies if this is obvious but I can't see how to do it - Is it possible to redirect/redeliver an incoming email based on the subject line content? eg if an email comes into joe@domainname.tld can I set up a filter to redirect it to bill@otherdomain.com if the subject line contains "foobar"...
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    Forwarded to devs Setting a domain to "no hosting" stops webmail working

    User name: Campbell McCracken TITLE Setting a domain to "no hosting" stops webmail working PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.25 PROBLEM DESCRIPTION I set up a domain and an email address, set up webmail to use RoundCube, and checked that the...
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    Question Webmail link gives "File not found"

    Looks like the problem is caused by selecting "no hosting". If I delete the domain and add it in again, the webmail link works OK. If I then change the Hosting Settings to "no hosting", then I get the "File not found" message again when I follow the webmail link. >:o(
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    Question Webmail link gives "File not found"

    I added a domain to Plesk configured as "no hosting". When I click on the "open webmail" icon for the domain's only email account I get a blank web page with "File not found" on it. The URL of the page is (redacted) https://webmail.domain.tld/roundcube/index.php?_user=info%40domain.tld - any...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    The process seems to be: 1. Identify the domains/subdomains for the cPanel count; 2. Try to validate each of these by placing a file in the /.well-known/ folder; 3. Issue certificates for the validated domains/subdomains. So for a mail-only service, it will identify the domain and the www. and...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    On a cPanel server, the free 'AutoSSL' service will try to validate: domain.tld www.domain.tld mail.domain.tld and will create a certificate for whichever (sub)domains it can validate. So on a mail-only cPanel account it's happy to only create the certificate for mail.domain.tld...
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    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    I have a domain on Plesk that's mail only - the web is hosted elsewhere. I want to create a Let's Encrypt certificate for it to protect webmail and IMAP/POP/SMTP. But Let's Encrypt only tries to validate the domain using the web DNS. This obvisouly fails since the web is elsewhere. Is there a...
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