• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue Ubuntu 12 to 14 LTS updated Plesk 12.5 Apache wont start

    Thanks Igor It seems I have had this issue before as I have the libapache2-mod-fcgid-psa_2.3.9.5-ubuntu14.04.17010319_amd64.deb zip file downloaded locally last year when I upgraded my inhouse dev server . Will try and resolve this weekend when I can take site offline.
  2. T

    Issue Ubuntu 12 to 14 LTS updated Plesk 12.5 Apache wont start

    Hello, I have updated ubuntu from 12 to 14 as per Dist-Upgrade Support This went ok I am able to access the control panel but apache not started with error New configuration files for the Apache web server were not created due to the errors in configuration templates: apache2: Syntax error on...
  3. T

    Issue Lets Encrypt for www2 domain

    Thanks Sergio, I tried as follows. First I created a domain www2.abc.com this didnt work so then I did as you suggest which as was create a domain abc.com with a serveralias www2 this is how I have it setup. However you cannot create the lets encrypt Certificates because it also tries to create...
  4. T

    Issue Lets Encrypt for www2 domain

    Thanks Segio, www is on a public server and www2 is on our inhouse for testing. I have it resolved but only by having nginx as a proxy on different box serve the ssl not plesk.
  5. T

    Issue Web Configuration Changed ip address

    10.10.10.19 is the old server ip address
  6. T

    Issue Web Configuration Changed ip address

    Thought so I dont have any custom templates. Ran plesk repair web and it comes up with no errors. However the web config extension still has all these errors realting to the old ip address. Very confusing.
  7. T

    Issue Web Configuration Changed ip address

    Thanks for reply peter. Where do I find custom v host templates ? Cant see them in panel anywhere.
  8. T

    Issue Lets Encrypt for www2 domain

    Yes I have plesk onyx as teh pane for the in house server but cannot see how to create a cert using let encrypt extension with www2 prefix
  9. T

    Issue Lets Encrypt for www2 domain

    I'm trying to create a staging server for our website using the www2 prefix to the domain abc,com. So my public DNS I have www pointing to our public server which has a let's encrypt certificate and working okay. www2 points to our in-house server And I have a server alias www2.abc.com and I'm...
  10. T

    Issue Web Configuration Changed ip address

    I solved the Invalid nginx configuration: nginx: [emerg] duplicate location "/" by adding ~ ie location ~ / { Bit crazy. Still got the web config errors though.
  11. T

    Issue Web Configuration Changed ip address

    I am also getting this on a sub domain I am trying to forward all traffic Nginx additional is as follows
  12. T

    Issue Web Configuration Changed ip address

    Hello, The performance of our inhouse staging plesk 12.5 hyperv vm was poor so i moved to a new machine/network and changed the ip address from 10.10.10.19 to 10.10.1.19. I then got a bunch of errors so decide to update to onyx. Performance is even worse and I cannot resolved these errors. The...
  13. T

    Question Remote MySQL

    My user had correct rights the domain was restored from a backup 12.5 -> 17.5. I had to comment the bind to get this to work. There is a bug somewhere.
  14. T

    Best practice for adding Let's Encrypt subdomains

    Hello, I am trying to secure my staging server with www2.mydomain.com which has A record in dns and is a copy of www.mydomain.com. I have a server alias setup in apache ie ServerAlias www2.mydomain.com. In lets Encrypt extension we do not get option for subdomain only www. How do I get a...
  15. T

    Question Remote MySQL

    I also had this problem local user was set to allow remote connection but could not.
  16. T

    Resolved Restore 12.5 Backup to Onyx Failed

    Thanks for heads up. We are also restoring Joomla site. Now the restored Onyx joomla site has permissions problems with database cant save any content. Have you seen this ?
  17. T

    Resolved server certificate does NOT include an ID which matches the server name

    Thanks you pointed me in right direction. Turning ssl off manged to get the site working and backup restored. Cant use ssl until I change the dns so I cant get lets encrypt cert. So bit confused as to how to setup new server ready to go before switching dns.
  18. T

    Resolved Restore 12.5 Backup to Onyx Failed

    I agree if you restore each component you do not get error. Thanks
  19. T

    Resolved server certificate does NOT include an ID which matches the server name

    I cant even get the default page to open on clean install all updates one empty domain. Seems to be something to do with webmail. UFHH01 Appreciate your help. Thank You. Ive updated my plesk server from version 8 onwards and never had this many issues. [Tue Aug 08 17:20:55.799794 2017]...
  20. T

    Resolved server certificate does NOT include an ID which matches the server name

    I have tried mpm-prefork as per this post still have issue on both 12.5 and 17.5 on hyper v Apache crashes on reload and websites show 502 Bad Gateway: seg fault or similar nasty error detected in the parent process
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