• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Bulk DNS TTL Update

    Hello, I'm looking for the proper method for updating all zone files TTL in preparation for a server move/IP change. I see some old stuff and windows stuff and I just want to make sure Plesk 10.4.x on Centos has the same details. UPDATE dns_recs SET val="900" WHERE type="SOA" AND...
  2. J

    webalizer question

    Hello, ps ax tells me sh -c /usr/bin/webalizer -c /var/www/vhosts/dom.domain.com/conf/webalizer.conf etc. I have changed actual name to subdomain.domain.com. However, when I upgraded to 10.x last summer, this domain left me because of all the problems. They have not been on my server...
  3. J

    10.4.4 Update #13 - issue

    Sure, #1307088 Everything is working fine although I must admit some apprehension in regards to the next MU.
  4. J

    10.4.4 Update #13 - issue

    Hi everyone, This is just a fyi on the auto update that ran for me on Jan 20th. Centos 5.7 64bit php 5.2.x mysql 5.x Checking up on customer complaints I found many domains loading default plesk pages. After generating a support ticket I tried various options including what was...
  5. J

    Additional Templates

    Hello, I had downloaded hundreds of extra templates for my Sitebuilder 4.x install. Does parallels offer additional templates for download in Web Presence? Regards,
  6. J

    Need t upgrade to PHP 5.2 - need advice please

    I used the Atomic Rocket Turtle RPM Repository and yum'd it with dependencies.. Ran into a problem of the latest distro being 5.3.x. After searching I found php-5.2.17-1.el5.art and was able to downgrade. I would suggest installing php rpm manually and then exclude it when you run yum, but...
  7. J

    New Server Migration

    Hello All, I have a new Centos 5.7 server to replace my old Centos 5.4. I installed Plesk 10.3.1 on the new one (trial license) and the old server has 9.3.0 (unlimited domain licensing). Both have the same php version 5.2.x and mysql versions 5.0.x. I did a test migration of a user...
  8. J

    php-sqlite2 problem after upgrade

    Hello, I have recently upgraded php to 5.2.x from 5.1.x and removed php-sqlite2 and sb-publish to fix some dependency issues. However, I need Sitebuilder so after the upgrade I tried to reinstall php-sqlite2 and get an error which appears to say I require at least php5.2.0? yum install...
  9. J

    ColdFusion dies

    Hello, I'm not sure what the problem is, but since moving to 9.2.2 my coldfusion service keeps stopping. The logs in /opt/coldfusion give no details, rather just information about me restarting the service. I did notice the apache logs show tons of, [Fri Aug 07 15:32:02 2009] [warn]...
  10. J

    9.0.1 DNS issues

    I have tried suspending and unsuspending with no change. I do have my own nameservers and unfortunately, both are running on the same box.
  11. J

    9.0.1 DNS issues

    Any ideas on fixing this? Domain suspends because of overusuage, I unsuspend however now the domain redirects to a default webpage saying the site is not hosted on the plesk server or hosting is not configured.. Email was also getting bounced saying the host is not in my allowed ctrl file. I...
  12. J

    Change NS

    I'm not sure if this is your problem or Plesk.. Everything was working fine for me, until I upgraded to 9.0.1 now new domains which get created work fine when going to http://domain.com however http://www.domain.com redirects to the default plesk page. I have been emailing support about the...
  13. J

    DNS issues with 9.0.1

    I'm having issues with customers who create domains. Everything works for domain.com however www.domain.com redirects to a plesk default web page, instead of the customers site. I tried removing the cname and using an A record instead, however the outcome is the same.. Anyone else have this...
  14. J

    qmail-scanner broke qmail

    Ok, had to completely remove qmail-scanner and clamav then reinstall Qmail and finally get things running again.. All this while I was sending support requests, one after another after another... Oh and after I had everything running I received a response...
  15. J

    qmail-scanner broke qmail

    Going through several README's and HOWTO's and they seem to point to a /var/qmail/supervise/qmail-smtpd/run saying I should remove this line: QMAILQUEUE="/var/qmail/bin/qmail-scanner-queue.pl" export QMAILQUEUE qmail-smtpd is an executable on my system... How can I disable qmail-scanner...
  16. J

    qmail-scanner broke qmail

    I am running 9.0.1 and do not see qmail-remote.plesk after searching my entire system. Initially, everything was working except, after a domain would backup qmail was not restarted for that domain. Plesk support logged in to check the problem and by checking their history I find, rpm -Uvh...
  17. J

    Port 587 (message submission) does not work

    I use Centos5.1 however it should be the same for any RH derivative. /etc/xinetd.d/ -rw-r--r-- 1 root root 538 Jul 8 14:50 smtp_psa -rw-r--r-- 1 root root 539 Jul 8 14:50 smtps_psa The contents of my smtps_psa looks like, service smtps { socket_type = stream...
  18. J

    Open Relay for Domains since 8.4.0 upgrade

    Email was still being rejected, however I think the problem has been found. It would seem one of the MAPS rbl lists was rejecting email and it's made more difficult to find since there is no record of the rejection in my maillog file. By removing MAPS support and then adding back one rbl at a...
  19. J

    Port 587 (message submission) does not work

    Check to ensure your smtp_psa and smtps_psa are the same. I had a similar problem because my smtps_psa was set to disabled even after I enabled it.
  20. J

    Open Relay for Domains since 8.4.0 upgrade

    POP3 authorization is enabled and the lock time is 20min and smtp is also enabled. I have sinced noticed that the domains having problems did not have a Postmaster or Abuse email address. After I added the aliases to my customers domains, the dns report stopped reporting the domains as open...
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