• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    AWStats Upgrade but no icons !!

    Anybody ? Many thanks. Darran
  2. S

    AWStats Upgrade but no icons !!

    All, I have upgraded AWStats to the latest version (6.95 (build 1.943)) and everything is working fine ... apart from none of the AWStats icons being displayed at all. I have already followed the instructions within the KBase and have spent some time searching through the forum looking for...
  3. S

    Unable to send e-mail / login to webmail

    This has now been sorted. I asked my webhost to set-up reverse DNS on the IP address and all is now well. Again, thanks for the replies and advice - much appreciated !! Darran
  4. S

    Unable to send e-mail / login to webmail

    Hello all, My WebHost (who own the block of IPs that I am under) have confirmed that they can make settings against the IP addresses that I have. The obvious question (as I would like to get this right first time) is what exactly do I ask them to do ? According to the AOL 'guide' the...
  5. S

    Unable to send e-mail / login to webmail

    Hi j0ney3, Thanks for the reply. Yes, I understand the requirements here (setting up reverse DNS settings) it's just that as I have had to create my own Name Server, there isn't any involvement with either an ISP or Hosting Provider. I am going to contact my Name Registrar to see if...
  6. S

    Unable to send e-mail / login to webmail

    Hello again guys, I've set-up my DNS settings in line with phonenixisp's instructions and still have e-mai's on my queue to the same domain names and am unable to send new e-mails (they simply sit on the queue) to these domains. Any advice ? This is obviously very frustrating stuff ...
  7. S

    Unable to send e-mail / login to webmail

    Hi there J0ney3, Thanks for the reply. I have to confess to being new to setting-up my own NS. I have followed phoenixisp's advice above and will take a look at the link you've attached. How did you go about setting-up your own reverse DNS entries if you have your own and run your own NS ...
  8. S

    Unable to send e-mail / login to webmail

    Hi there j0ney3, I'm responsible for my own DNS settings and have had to create my own Name Server for my dedicated box. As such, there isn't any ISP involvement at all. Having amended my DNS settings as above, I'm hoping that this will resolve the issue. Thanks for the link though :-)...
  9. S

    Unable to send e-mail / login to webmail

    My thanks for the reply and very helpful information, phoenixisp. I've made the DNS changes based on your suggestions and am now waiting to see if they have acheived the desired results - shall report back to let you know :-) One final question - do you know why my webmail isn't working ...
  10. S

    Unable to send e-mail / login to webmail

    Many thanks for the reply phoenixisp, Apologies, I had a 'webmail record' set up as follows :- webmail.mydomain.com A 111.222.333.444 Anyway, I shall follow your suggestions :-) Just to clarify - what does your last entry refer to ? domain.com txt v=spf1...
  11. S

    Unable to send e-mail / login to webmail

    Many thanks for the reply phoenixisp, Indeed, I corrected my PTR record almost immediately after posting - realising that it wasn't set-up correctly. I'm still uncertain as to whether this has corrected the issue though. My DNS settings are :- 111.222.333.444 / 8 PTR...
  12. S

    Unable to send e-mail / login to webmail

    Hi all, I'm a new user to Plesk and am experiencing real difficulties in sending e-mail ... I am running one domain on a dedicated server. I have had to create my own Name Server (oh, the nightmare ...) and have several e-mail accounts under my domain, accessed using my e-mail client...
View older results
Back
Top