• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Issue Plesk Migration failed

    Not to make myself look to much of an idiot, i was trying to run / start the migration from the original / old server not the new server with the freshly installed Plesk on it which was why i was having the problem.
  2. J

    Resolved Cant add / open port after migration

    Peter Debik you're a legend!!!! Yes, you were absolutely right it wasn't the port that was closed, it was the fact that the agent wasn't running on the server, i uninstalled and reinstalled the Agent. Just incase someone else need to know how to do it: To remove r1soft agent from the server...
  3. J

    Resolved Cant add / open port after migration

    I just check the old server that i migrated from and it shows 1167 as an port open, is there a way to check is a service is running as setup the r1soft agent software on the new server where the port is saying closed. the backup server says: Communicating with Agent Failed to properly...
  4. J

    Resolved Cant add / open port after migration

    Still haven't fixed this yet and still is saying 1167 port is closed. i also noticed that even though port 587 is listed also it states closed when i check it, all other ports in the list state open when I enter them here: Open Port Check Tool - Test Port Forwarding on Your Router #port...
  5. J

    Resolved Cant add / open port after migration

    lsof -i tcp:1167 returns nothing firewall-cmd --zone=public --query-port=1167/tcp - Returns "yes"
  6. J

    Resolved Cant add / open port after migration

    Its so the r1soft backup can access the server.
  7. J

    Resolved Cant add / open port after migration

    I see a previous post thot you had put and i contacted them to ask this and they said “This will be a configuration issue within the software or OS, We do not implement any firewalls and as a dedicated hosting provider allow all ports and traffic through our network” Is there anything else you...
  8. J

    Resolved Cant add / open port after migration

    I'm trying to open port 1167 for the backup server to connect to, I have followed this https://support.plesk.com/hc/en-us/articles/115001078014-How-to-manage-local-firewall-rules-using-Plesk-Firewall-in-Plesk-for-Linux and added the port When i go to Home > Extensions > Firewall it shows...
  9. J

    Issue How to match Plesk versions for migration centos 6

    Hi I'm trying to migrate to a new server. Old server: CentOS 6.10 (Final)‬ - Plesk Obsidian 18.0.31 Update #3 New Server: CentOS 7 - Plesk Obsidian 18.0.39 The Plesk versions need to match and i cant work out how to update the old server to the latest Plesk as it says: Installation will not...
  10. J

    Issue Plesk Migration failed

    I'm trying to run Plesk migration version 2.21.8-1042 but I get the error below, i have tried: https://support.plesk.com/hc/en-us/articles/213929625-Unable-to-start-Plesk-migration-Failed-to-fetch-basic-information-about-resellers-clients-and-domains-data-from-source-servers
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