• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. N

    [SendMail] No more email sent on my server

    Hello, You can try to reinstall the psa-qmail package by following the steps: # rpm -qa psa-qmail psa-qmail-1.03-cos5.build92090422.13 Then find the isntallation directory. For example, if you are running ContOS it will be dist-rpm-CentOS-5-i386. The qmail is places at...
  2. N

    Quota isn't synchronized between Plesk & FS

    Hello, As far as I understand, you are talking about the hard disk quota. Please, note that there is some difference between "Domain disk space" and "Hard disk quota". The "Domain disk space" indicates how much disk space is used by whole domain. It is counted by Parallels Plesk Panel (PP)...
  3. N

    how can i remove ssl from plesk control panel address?

    Hello, It is possible to access the Parallels Plesk Panel (PP) at the non-secure http protocol with the port 8880: http://mydomain.com:8880 Just make sure that the 8880 port is opened.
  4. N

    [Admin] Got error to access to the Plesk Admin

    Hello, It looks like the locale was installed in real, however the permissions for the directories where the locale-related files resides were not correct, this caused the problem like this. Please, set the permissions as follows: chmod 755 /usr/local/psa/admin/htdocs/locales/en-US/...
  5. N

    Best way to Upgrade to 8.6

    Hello, It is possible to upgrade the Parallels Plesk Panel (PP) version 8.2 through GUI or through Command Line Interface. Please, check the following article for the upgrade through GUI: http://download1.swsoft.com/Plesk/Plesk8.2/Windows/Docs/plesk-8.2-win-installation-guide/32484.htm...
  6. N

    Empty Error Log after Migration

    Hello, Please, check the Parallels Plesk Migration Manager at the following directory: C:\Program Files\Parallels\Plesk\PMM\logs
  7. N

    logs not working after restore

    Hello, Please, check the following article on statistics recalculation: http://kb.odin.com/en/1937 Also make sure that the domains are resolved correctly to the current Parallels Plesk Panel (PP) IP addresses.
  8. N

    301 Redirect http://mydomain.com to http://www.mydomain.com

    Hello, Parallels Plesk Panel (PP) can do this. You need to create two domains in PP domain.com (without www prefix) and www.domain.com (without www prefix). Configure hosting "standard forwarding" to "www.domain.com" on "domain.com". Butwe should warn that there is problem in such...
  9. N

    how to fix this error?

    Hello, Please, check the following article: http://kb.odin.com/en/3570 And try to apply the fix provided there. Do not forget to perform the backup of the original websrvmng.exe utility first.
  10. N

    default page after logging into plesk

    Hello, When you log in to Parallels Plesk control panel, it can open in either a standard view, a simplified desktop view, or a combination of both. The standard view is a customary view of the control panel divided into two main areas: navigation pane on the left and the main screen where...
  11. N

    How to "solve" Spam attack

    Hello, Please, check the following articles on Spam tracking: http://kb.odin.com/en/766 http://kb.odin.com/en/6010 Known issues and questions about spamassassin functionality and training: http://kb.odin.com/en/1428 http://kb.odin.com/en/3017 http://kb.odin.com/en/5538...
  12. N

    Help w/ Possible Spam Issue

    Hello, First check that all domains have the option 'Mail to non-existing user' set to 'reject' but not to 'forward'. You can change this setting to all domains using "Group Operations" in the "Domains" tab in Parallels Plesk Control Panel. The option "Reject mail to nonexistent user" is...
  13. N

    general access.log apache (debian 4)

    Hello, The domain's access_log can be found at the following directory: /var/www/vhosts/domain_name/statistics/logs/access_log
  14. N

    ERROR: PleskFatalException

    Hello, Please, make sure that MySQL is running and you can access it from the command line: # mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa If it works, try to increase maximum connection number for MySQL server. By default the number of simultaneous connections is limited to 100, if...
  15. N

    How to access psa plesk 9.0.1 !

    Hello, Parallels Plesk Panel (PP) database can be accessed by following steps depending on the database provider are configured in current PP installation. These steps are described at the following article: http://kb.odin.com/en/3472 It is also possible to access the PP database with...
  16. N

    Website Asking for Login/Password

    Hello, Please, perform the following steps: 1. Delete file .Security from the domain directory: %plesk_vhosts%\domain.tld 2. Reconfigure the domain settings: "%plesk_bin%\websrvmng.exe" --reconfigure-vhost –vhost-name=domain.tld 3. Check permissions for the domain...
  17. N

    Can't change backup dir location

    Hello, It looks you are running out of free space at the C: drive. In order to make new backup location Plesk reconfigurator copies filed from old backup location and fails on this step because of now free disk space on drive C:. Please, clean up disk space on drive C: or to move backups...
  18. N

    How do I add a FTP user for my domain?

    Hello, Please, follow the path: Domains > domain_name > Setup There at the account Preferences it is possible to set/change ftp user login/password.
  19. N

    how to edit domain setup

    Hello, It looks like you do not have administrative privileges to edit the domain setup (if you are logged as admin into Parallels Plesk Panel (PP), then you do have the administrative privileges). Please, contact the hosting provider to disable the php safe mode.
  20. N

    FTP Problem with large file

    Hello, You can configure different timeouts in the main ProFTPd configuration file. When logged into the shell as a root open $FTPD_CONF/proftpd.conf file and sets times what you need in the server config or <Global> area, for example: TimeoutNoTransfer 900...
View older results
Back
Top