• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Backups are failing. How come?

    My Plesk server backups are failing. This is the contents of the migration.result; Any ideas what's causing this? The error is kind of cryptic... For now, I'll try using passive mode FTP. See if that helps. Tino
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    Copying content & SELinux

    For some sites, I have manually copied site content to the httpdocs folder of the site. For example; Now, in the browser, I get an http 403 (forbidden). If I disable SELinux (e.g. setenforce 0) everything works. If I re-enable SELinux (e.g. setenforce 1) it stops working again. I...
  3. T

    Change Reseller

    I'll second that! Sometimes we need to assist resellers in doing stuff. I would like to have the possibility to login as the reseller. Now, I have to ask the reseller for his password. Not really a 'best practice'. As an admin, I should be able to impersonate the reseller account. Tino
  4. T

    Move Domains between Subscriptions

    I have the same problem (also). Still no 'neet' solutions? E.g. One customer now has 2 subscriptions, with 1 domain in each subscription. I want to move the 2 domains into 1 subscription for the customer. Tino
  5. T

    How to remove a drive from the Health Monitor?

    During the installation of my PLESK server (inside Virtuozzo), the machine had an extra harddrive attach to it. This drive has been removed. The drive still shows up in the Healt Monitor of Plesk, and the event log of the server fills up with errors that the Healt Monitor cannot find/access...
  6. T

    Login Page shows "Continue" button

    Like stated before, this is most probably a firewall issue. To make sure that that is the case, stop the firewall and try again. If that works, open up the required ports in the firewall. Tino
  7. T

    IIS Not provisioned because fcgiext.ini is 'locked'

    Looks like we have to do some troubleshooting ourselves. Perhaps filemon (or whatever it's called nowadays) will shine some light on this. Tino
  8. T

    Login Page shows "Continue" button

    You can easily fix it though... Just temporarily stop your firewall (service iptables stop) or open up port 11444 (TCP). That way, the redirect to that funny URL will work. After you have been redirected once, and accepted the license agreement, you can start the firewall again (service...
  9. T

    Login Page shows "Continue" button

    Same problem here adter updating 9.0.0 to 9.0.1 Did you manage to fix it? Tino
  10. T

    upgrading from 8.6 won't work

    Change the client's name from: SSQ - Sistemi e Servizi per la Qualita' To: SSQ - Sistemi e Servizi per la Qualita In the plesk control panel, or in mySQL directly; mysql -u admin -p use psa; UPDATE clients SET cname='SSQ - Sistemi e Servizi per la Qualita' where id =13; Tino
  11. T

    Clumsy mySQL error during upgrade.

    If you have a client with a single quote in one of the fields, the installer bombs out with an error... It doesn't escape the single quote; UPDATE clients SET city=''s-Gravenzande' where id=687 That command will fail and kills the installer. Be ware... Manually change these field before...
  12. T

    How to modify the SOA record?

    The domains I create in Plesk use 2 name servers; ns1.serverdomain.com ns2.serverdomain.com Yet, I cannot force any of these two name servers to show in the SOA record of the domains created. For now, it appears that ns2.serverdomain.com will be in the SOA record. Is there a way to tell...
  13. T

    Incorrect permissions after adding Microsoft SQL 2005 Express.

    I have added Microsoft SQL Server 2005 - Express edition to my Plesk installation by using Add/Remove Programs --> Plesk --> Change. It installed correctly. Yet, SQL Server itself cannot access the databases becase the NTFS permissions DENY access to the Network Service account, and SQL...
  14. T

    FIX: Error in my_thread_global_end(): 1 threads didn't exit

    You should not have to reboot your server. Why would you do that? ISAPI is not a viable solution for all scripts. I remeber for example phpBB not running under ISAPI. So make sure that your PHP scripts can stand ISAPI mode before making the switch. Tino
  15. T

    DNS Records for Domain Aliasses not provisioned.

    To be honoust; I didn't check it. I was too happy that the error messages were gone. :-)
  16. T

    FIX: Error in my_thread_global_end(): 1 threads didn't exit

    Please note that if you do it like this, you change the working of PHP from CGI to ISAPI. Something you can do through the PLESK control panel. Many scripts won't work correctly in ISAPI mode. I recommend using FastCGI when ISAPI won't work. Try to avoid using CGI mode. Tino
  17. T

    DNS Records for Domain Aliasses not provisioned.

    Oh my... That DOES WORK... Wow! Awesome! I'm really clueless what the '--remove-sites-cache' does, but it did the trick! Tino
  18. T

    DNS Records for Domain Aliasses not provisioned.

    I'm still getting a strange error.. could be caused by somthing else though; Execute websrvmng --add-alias "--domain-name=domain.nl" "--alias-name=alias.nl" --web --mail failed: Site domain.nl doesn't exist ---------------------- Debug Info ------------------------------- 0...
  19. T

    IIS Not provisioned because fcgiext.ini is 'locked'

    Okay, I've put it in place. Looks okay, but let's give it a few days. :-) Now we wait for a DNS Aliasses fix. :-) Tino
  20. T

    IIS Not provisioned because fcgiext.ini is 'locked'

    Hmm... It went okay for a few domains... but the dreaded error is back again. :-( Error: Unable to update hosting preferences: Unable to reconfigure Web server: websrvmng failed: The process cannot access the file because it is being used by another process. (Error code 32) at Open file...
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