• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Where is Parallels

    In my opinion Plesk 10 is a good product, but too young to be published. The confirmation to this is that the section "Troubleshooting Issues" of this forum is growing and growing every day. I posted bugs some time ago (the oldest post has 12 days) and still I did not receive neither any...
  2. M

    Watchdog and MySQL

    Just to add some information... The problem does not arise if the wathdog is disabled...
  3. M

    Plesk 10.0.1 how to check for updates?

    Each time I click on "Updates" (as buggested by IgorG) Plesk shows the "Update Product Components" page and I have to click on "Cancel updating", I think it is another bug... try to do the same, Plesk should show you a confirm window and then the "Install and Update Parallels Products" page.
  4. M

    Watchdog and MySQL

    Thanks, I checked the path to the pid file and it is correct... The problem arises only after a reboot.
  5. M

    Watchdog and MySQL

    For a strange reason, after a reboot the Watchdog module does not recognize the mysql process (even if it is started and it is working) and tries to restart it. Actually a new mysql process is started thus blocking mysql, the following lines appear in the mysql log file: InnoDB: Unable to...
  6. M

    More for 10.0.1: Subdomains directories ...

    I posted the workaround in the thread linked in the above post #2: http://forum.parallels.com/showthread.php?t=105624
  7. M

    More for 10.0.1: Subdomains directories ...

    I found a workaround, try to read my other post.
  8. M

    The specified directory contains a service directory.

    Nothing... it seems Parallels has lot to do with the new Plesk. Waiting for an update, here is a workaround: To create a subdomain: /usr/local/psa/bin/subdomain --create [SUBDOMAIN] -domain [DOMAIN] -www-root /subdomains/[SUBDOMAIN]/httpdocs after the subdomain creation you can edit...
  9. M

    Can't access Plesk Panel 10

    Take a look at this post: http://forum.parallels.com/showthread.php?t=105621
  10. M

    IP address not present on the interface. Click to repair the IP.

    Plesk 10 solved this problem. Thanks
  11. M

    More for 10.0.1: Subdomains directories ...

    I have the same problem... Maybe there is some bug in the subdomains management. See even my post: http://forum.parallels.com/showthread.php?t=105624
  12. M

    Can't Run Updates After Upgrading to Plesk 10?

    I'm happy that you solved your problem. I think that we should help each other for speeding up the solution of our problems. Regards
  13. M

    Can't Run Updates After Upgrading to Plesk 10?

    Actually, I think that your server has some problem in executing the autoinstaller service. Try to check: netstat -anp |grep 8447 it should output something like this: tcp 0 0 0.0.0.0:8447 0.0.0.0:* LISTEN [PID]/autoinstaller autoinstaller...
  14. M

    Can't Run Updates After Upgrading to Plesk 10?

    I think the problem resides on the update service. From a root console try to execute: ps -ef | grep autoinstaller it should appear something like this: * /usr/local/psa/admin/bin/autoinstaller --service-mode=update --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem...
  15. M

    Can't Run Updates After Upgrading to Plesk 10?

    try to access the update page directly, maybe it works: https://your.domain.com:8447/select_components.html
  16. M

    Can't Run Updates After Upgrading to Plesk 10?

    Initially I had the same problem, I rebooted the server and everything now works... Hope this can help you.
  17. M

    The specified directory contains a service directory.

    The "Add New Subdomain" does not allow me to add a subdomain in the folder subdomains. Each time I try to add a subdomain (e.g. Subdomain name: ts, Document root: subdomains/ts/httodocs) I receive the error: "The specified directory contains a service directory." I don't have problems if I...
  18. M

    IP address not present on the interface. Click to repair the IP.

    When I reboot my server I always need to re-bind my additional IP addresses to the Ethernet interface. Furthermore, these additional IPs are not unusable (contrary to what I found on the forum http://forum.parallels.com/pda/index.php/t-101136.html) and I have to click on the corresponding red...
  19. M

    Domain disk usage is WRONG

    Domain disk usage is actually not wrong Hi, the domain disk usage calculation includes: log files and statistic reports databases mailboxes Java applications mailing lists domain backup files Sometimes mailboxes are big (e.g. 5 mailboxes with a 200MB quota), so if you want to solve...
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