• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Issue subdomain changed / Multisafepay problem

    Yes, I changed subdomain1.ourowndomain.nl to subdomain2.ourowndomain.nl, I see that PLESK with that action does not even change the documentroot. So yes, the root user is still the same and the complete filesystem has not changed also. Frustrating is that a restore from backup (through Plesk)...
  2. T

    Issue subdomain changed / Multisafepay problem

    Last week I changed the subdomain name of a small webshop we are hosting for a customer. All seems to work well, except for the payment module. The error that appears refers to the document root of the old subdomain. Apparently it is normal that the document root does not get updated by a...
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    Resolved Subscription shows overuse on unlimited plan

    I just found how to open the right side panel, and found this option: The little lock symbol in front of the subscription name went away. So I am quite confident that the problem is solved. Is that really the only place to look for that option? I was not even aware of the existence of that...
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    Resolved Subscription shows overuse on unlimited plan

    I am sorry to revive this old thead (although a single message is no thread... :) ) but the description exactly depicts my problem. Plesk is sending me messages like this: But we have this website on an unlimited plan: And I think the plan-settings are correct: The "notify by email"...
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    Resolved nginx conf blocks exe files

    Hi, I am running into the same problem and found this topic. Can you please tell me what kind of security setting in Wordpress could prevent a directlink to a file from being downloaded? I am not aware of such an option. My ModSecurity is completely empty, I am still thinking Nginx is the...
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