• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    10.4.4 upgrade failed

    I've tried to download the autoinstaller. It's the same problem. How to fix ?
  2. E

    Upgrade failed with MySQL 5.5.19

    Hi IgorG, I still can't upgrade to PLESK 10.4.4 from 10.3.1 with MySQL 5.5.19 installed. It seems that MySQL library may has broken link and the PLESK wants to downgrade the MySQL to 5.0.77. Following is the error message in the error log. I'm using Centos 5.7. Do I need to reinstall...
  3. E

    10.4.4 Upgrade with mysql conflicts

    Hi IgorG, Thanks for your prompt reply. I've resolved some of the problems. However, when I executed /usr/local/psa/admin/sbin/autoinstaller --select-release-latest --upgrade-installed-components it comes to another problem about the MySQL conflicts as below. I'm currently installed...
  4. E

    10.4.4 upgrade failed

    When upgrading from 10.3.1, the error report says, How to fix this? Thanks. **** Product prep-install started. ===> Checking for previous installation ... found. Unable to upgrade. You have 10.3.1 version installed, but upgrader is incompatible with this version. To...
  5. E

    PLESK 10.4.4 Upgrade PAM module error

    I'm upgrading from 10.3.1 to 10.4.4 on CentOS 5.7. During the Parallels Panel pre-upgrade check, a warrning says, WARNING: The PAM configuration is in inconsistent state. If you proceed with the installation, the required PAM modules will not be installed and the upgrade procedure will fail...
  6. E

    how to setup SSL & non-SSL in the same Directory

    Find it in the Setup button.
  7. E

    how to setup SSL & non-SSL in the same Directory

    Hello, any one can show me how to setup single directory for SSL & non-SSL in 7.5.4? I don't see any document about this. And I don't want to do it manually via other method. Thanks. Ernie
  8. E

    HELP! libstdc++_plesk.so.6 not found

    The problem seems to be caused by the apache at this point. The httpd can not be started. It says, mod_ssl is built-in, so can't be loaded etc. How can I troubleshoot the apache / httpd? Thanks.
  9. E

    HELP! libstdc++_plesk.so.6 not found

    I used --force to resinstall the packages... any comments? [root@www rpm_RedHat_9]# rpm -Uvh base/* Preparing... ########################################### [100%] package libidn-0.4.2-rh9.build75050824.12 is already installed package...
  10. E

    HELP! libstdc++_plesk.so.6 not found

    I reinstalled the files in the Third_Party.RH9, and it seems has corrected the library problem. However, I'm still not able to load the HTTPD. When start the psa service it says, websrvmng: Service httpd failed to gracefully restart websrvmng: Service httpd failed to gracefully...
  11. E

    HELP! libstdc++_plesk.so.6 not found

    The file links like this lrwxrwxrwx 1 root root 24 Aug 28 22:08 libstdc++_plesk.so.6 -> libstdc++_plesk.so.6.0.3 -rwxr-xr-x 1 root root 865880 May 31 02:16 libstdc++_plesk.so.6.0.3
  12. E

    HELP! libstdc++_plesk.so.6 not found

    Also, I find the file here ]# rpm -qas | grep libst normal /usr/lib/libstdc++_plesk.so.6 normal /usr/lib/libstdc++_plesk.so.6.0.3 normal /usr/lib/libstunnel.so normal /usr/lib/libstdc++.so.5 normal /usr/lib/libstdc++.so.5.0.3 normal...
  13. E

    HELP! libstdc++_plesk.so.6 not found

    Hi Mates Server down for 3 days during upgrading to 7.5.4. Need guidance to find the library file for Plesk 7.5.4. I used --force --nodeps to upgrade my Plesk. It shows succesful installation. However, HTTPD is failed to start. Error messages in the upgrade log are...
  14. E

    7.5.4 Upgrade error

    Thanks. I installed packages from the ThirdParty.RH9 and fixed the errors
  15. E

    7.5.4 Upgrade error

    I issued command rpm -Uvh * in the base directory to upgrade my PSA again, however, the error is error: Failed dependencies: libgcc_s_plesk.so.1 is needed by psa-7.5.4-rh9.build75050824.12 libgcc_s_plesk.so.1(GCC_3.0) is needed by psa-7.5.4-rh9.build75050824.12...
  16. E

    URGENT! PSA / Apache Failed to start

    Having upgrade to 7.5.4 succesfully with the --nodeps --force option, the PSA or apache services failed to start. The error is as below /sbin/service psa start ================== Starting MySQL SUCCESS! Starting psa-spamassassin service: [ OK ] websrvmng...
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