• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    webmail icon in control panel not opeing browser correctly.

    please go to the folder where Plesk is installed, by default SWsoft folder can be in Programm files or C:\, just to check open Windows browser/explorer and type %Plesk_bin% in address bar. so in this case you will find Plesk directory.
  2. A

    memailfilter_usr.exe error in plesk 8.3

    if you use Plesk 8.2, please refer to this article: http://kb.swsoft.com/en/2062 if you have Plesk 8.3, please just restart Management service.
  3. A

    Preview Site doesn't work on any domain

    hello, Please check that default domain is set in Plesk -> Server->IP addresses->click on column under hosting , choose some domain and click on" set as default".
  4. A

    plesk 7.4 to 8.2/8.3

    hello, it would be better to upgrade step by step and did beckup on all steps. So I advice oyu to upgrade to Plesk 7.6 first af all, install all patches for Plesk 7.6 and then perform upgrade to Plesk 8.2 or 8.3.
  5. A

    IIS settings

    try to perform the following command in command line: cd %plesk_bin% websrvmng --reconfigure-vhost --vhost-name=domain.com and check if your setting is overloaded.
  6. A

    Error with sbmng.exe

    Please install the latest patch for Plesk 8.2, it will solve the issue with backup, you can download it for there: http://www.swsoft.com/en/download/plesk/patches/
  7. A

    Back up failed.

    Also please make sure that owner and group of dumps as well psaadm: chown psaadm:psaadm /var/lib/psa/dumps chown psaadm:psaadm /var/lib/psa/dumps/tmp
  8. A

    Trying Plesk without IIS installed

    Re: Change from Apache to IIS No, it will take about a several second to switch Plesk from apache to iis or vice versa, please check the article below: http://kb.swsoft.com/en/2151 it will help you.
  9. A

    Create New Domain Error: Invalid Pointer

    actually, it would be do nothing in registry you can do do it in command line as well: C:\Program Files\SWsoft\Plesk\admin\bin>websrvmng.exe --remove-sites-cache
  10. A

    Cannot access subdomain settings

    please copy the attched file to C:\SWsoft\Plesk\admin\plib\ and please save the previous file as well (just in case). Hope it will help you.
  11. A

    Plesk 8.2 and Smartermail

    try to refresh components in Plesk : server->components management->refresh. But actually it is true it 's not supported by Plesk 8.2 yet. I can not tell you exactly when integration Smartermail 4.3 is released, you can subscribe to email updates using the following link...
  12. A

    Upgrading from 7.6 to 8.2

    To update Plesk to 8.2 just download Network Installer for Plesk 8.2, you can use the following link for that: http://download1.swsoft.com/Plesk/Plesk8.2/Windows/8.2.0/plesk_8.2.0_build070705.17.exe and run it. But before upgrade please don't forget to do full Plesk backup (just in case)...
  13. A

    how to install language pack in sitebuilder 4.0?

    hi, you just need to download it from: http://www.swsoft.com/en/download/sitebuilder4/lp/ and install with rpm command.
  14. A

    Problem with Telnet & Horde

    As far as I know in Plesk 8.2 poppssd is listening on 8106. Try to change port to 8106 in C:\...\webmail\horde\passwd\config\backends.php) : $backends['poppassd'] = array( 'name' => 'poppassd server', 'preferred' => '', 'password policy' => array(), 'driver' => 'poppassd'...
  15. A

    xcopy issues

    please give write/read permissions for Guest account for shared folder.
  16. A

    mailbox unavailable or not local error

    This error message means that mail address that you use in form does not present in Plesk, please check it.
  17. A

    Site Preview Authentication issue ($10 bucks for the correct answer!)

    Hello, The issue is in default domain was not set for IP address, to correct it please login to Plesk as administrator->Server->IP addresses->click on column under "hosting",tick some domain name and click on"set as default". It will solve the issue.
  18. A

    Webstatistics wont update: Please help

    try this article: http://kb.swsoft.com/en/1086
  19. A

    Down at random with no sign of when or why...

    Hello, Please check this article: http://kb.swsoft.com/en/1073
  20. A

    Service Unavailable

    please try to use the following article: http://kb.swsoft.com/en/2151
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