• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Mobile Center

    Correct Plesk 11.0.9 to 11.5.30 upgraded at the end of June. Android app worked flawlessly (after the initially bug fixes) as did the IOS app. Now nothing. If I select Tools and Settings>Additional Services>Mobile Center all I get is a 404 File or Directory not found error.
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    Mobile Center

    Mobile app worked prior to upgrading so that's not the issue. The Mobile Center version is 1.3. Thanks for replying.
  3. A

    Mobile Center

    Am having issues since the upgrade from 11.0.9 to 11.5.30, some have been fixed by Parallels Engineers, others haven't been resolved or require separate support tickets created. But before I go and do the separate ticket thing and pay the per incident support fee, can I ask an engineer in this...
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    Blank passwords

    Have set the security policy to strong and works really well when creating or updating passwords to an email account. Problem is that if you don't enter a password at the time of creating an email account, it is still created anyway. There's no warning that the password is blank. Ok the...
  5. A

    Webstats and asp.net websites

    I can't see any errors. The output for the domain is - Phase 1 : First bypass old records, searching new record... Direct access to last remembered record is out of file. So searching it from beginning of log file... Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
  6. A

    Webstats and asp.net websites

    I've just run "%plesk_bin%\statistics.exe" --process-domains=domain.tld --verbose but I'm unsure if this is the right command. A heads up would be good please. Thanks
  7. A

    Webstats and asp.net websites

    Not sure if this is a known issue but we have a couple of asp.net websites on our server along with php, classic asp and plain html sites. I have statistics enabled for all domains, yet somehow stats don't seem to work with asp.net websites, all I get is the below error and I'm not sure why...
  8. A

    Enhanced security mode and Mailenable

    Have asked this question of Mailenable but they have told me to ask Parallels, so here I am. Does anyone know if there is any impact to Mailenable by enabling Enhanced Security Mode in Plesk? My concern is that Mailenable uses plain text for account names and passwords and I'm not sure what...
  9. A

    The internal server error

    Details 1) Device I'm using is a Samsung Galaxy S3 (GT-I9300) running Android Version 4.0.4. 2) Panel version on the server is 10.4.4 Update #37. Hope this helps Regards Roger
  10. A

    The internal server error

    Same issues Having finally gotten an Android phone one of the first things I installed was Plesk Manager. As I was getting an error from it I also installed Plesk Monitor which is really good and works without error, shows me the status of the server etc. However the same can't be said for...
  11. A

    failed SMTP server response

    Thanks Bender, Unfortunately everything is pointing to the correct administrator email address. This used to work but no longer does. Just wondering if there was anything else to try or should I just upgrade to 8.3 and hope that fixes it? Many thanks again.
  12. A

    failed SMTP server response

    When I add a new domain under Plesk I receive this error message "Unable to send notification: mail() failed: SMTP server response: 550 Requested action not taken: mailbox unavailable or not local". Now I've Googled the problem and found only one site that talks about it. I do however receive...
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