• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. I

    Issue SMTP connection problem with Gmail

    I resolved it after testing several possible resolutions. For anyone with the same problem, just use a resolution described in this link: https://support.plesk.com/hc/en-us/articles/213360809 Resolution Open /etc/postfix/main.cf configuration file and comment out the following lines...
  2. I

    Issue SMTP connection problem with Gmail

    Hello, I have the Plesk Onyx 17.0.17 Update # 12, CentOS 6.8 (Final), and I'm having problems with SMTP authentication on the Gmail web client. The connection via POP3 is working perfectly and the emails are being received in my Gmail account, but the connection through SMTP is not being made...
  3. I

    Gmail Authentication failed

    Thanks for your attention, here's the information: - What version of Plesk you are using: Plesk v12.5.30_build1205150826.19 - Are you using Postfix or Qmail: Postfix. The error is only in Postfix, in Qmail the connection working okay. - What OS: CentOS 6.7 (Final)‬ - Logs...
  4. I

    Gmail Authentication failed

    Yes, when i try use the Thunderbird the error message is: Sending of the message failed. The message could not be sent using Outgoing server (SMTP) smtp.naopera.com.br for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.
  5. I

    Gmail Authentication failed

    Hello, I'm having a problem with the authentication of my emails when I try to use in web mail clients like Gmail or Outlook. I release port 587 in Plesk but when I try to authenticate displays the error below. I've done all user checks and password and everything is correct. I exchange the...
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