• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Migration issues - retrieving information from host seems to go on indefinately

    It appears that I was provided the incorrect root password for ssh access causing the migration tool to have insufficient permissions to read the source server. I was able to start the migration about an hour ago. I have no idea how long it should take. I will give it a little time and just...
  2. C

    Migration issues - retrieving information from host seems to go on indefinately

    When I set the source server name as ip address xx.xx.xx.xx:22 the authentication fails. When I use the port name provided by the host it authenticates. I went into the firewall settings to see if I could specify specific port access and for SSH it is set for allow all incoming connections. This...
  3. C

    Migration issues - retrieving information from host seems to go on indefinately

    That was a good question. It appears that they are within the same city but located in two different data centers some where in Arizona. I have also tried doing this in reverse using the the new server (vps) as the source and I still experience the same issue. It just sits there with the...
  4. C

    Migration issues - retrieving information from host seems to go on indefinately

    Hello, I am trying to migrate from a dedicated server down to a VPS. Both accounts have Plesk Parellel Panel 11.0.9. When I enter the source server info from the destinations server Migration manager I just see the message "Retrieving information from host xx.xx.xx.xx... This may take a while...
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