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Try to completely disable the firewall for testing purposes and check email operation.

Looks like that connection to port 25 for hotmail-com.olc.protection.outlook.com hostname is firewalled. On my test Plesk server, it is open, and I see the following: # nc -zvw3 hotmail-com.olc.protection.outlook.com 25 hosthotmail-com.olc.protection.outlook.com [104.47.57.161] 25 (smtp) open...

@Kaspar yes, the issue is on our Support Team side. I have reported to the responsible persons. You could just reply to the last email (ticket) to reopen it, and Plesk Support Team will provide the support. Thank you.

Could you please provide a related error message from the maillog at least? If you are not familiar with DNS settings, I suggest you contact Plesk Support Team, and experienced supporters will check it directly on your server...

@B_P what kind of update do you expect? As I said above, Plesk is not a Russian company, all of its infrastructure and employees are not in Russia. Those few who still remain in Russia will be laid off by the end of the year, including me. What else do you expect? For all Russian-speaking...

Thank you. The bug was confirmed and submitted as PPPM-13793 The only workaround is to adjust this value using UI.

https://talk.plesk.com/resources/blocking-extra-bots-using-nginx.6/

I would suggest you contact Plesk Support Team for recovering access to Plesk database directly on your server.

Perhaps there is something wrong with DNS configuration that hostnames can't be correctly resolved.

If you have any problems with your emails, you should first examine the main Plesk mail log file /var/log/maillog for error records related to the problem. Sometimes the command to fix the mail settings can help: # plesk repair mail

Please check this KB article: https://support.plesk.com/hc/en-us/articles/360019172000-Unable-to-access-Plesk-with-500-error-message-2002-No-such-file-or-directory

Try to run # plesk repair db # plesk repair installation

https://support.plesk.com/hc/en-us/articles/213403509#pmm Domain's php.ini files are located in /var/www/vhosts/system/domain.tld/etc/php.ini and should be migrated without any changes.

According to spamassassin.exe: Spam Filtering Configuration on the Mailbox Level size should be in the following format: <number>[B|K|M|G|T] Have you tried to specify it as 10M, for example?

From developer: Cannot reproduce in our test environment according to the provided STR. In all tests, SpamAssassin correctly results in SPF_PASS status. So, please contact Plesk Support Team. Investigation directly on your server is required.

You must specify the exact log file in which these messages "....query (cache) 'sl/ANY/IN' denied..." appear.

Since Plesk 18.0.48 version, you can install PHP modules (extensions) with the following simple method: ~# plesk bin php_handler --extension-install mongodb -id plesk-php80-fpm The PHP extension 'mongodb' was successfully installed. ~# /opt/plesk/php/8.0/bin/php -m | grep mongo mongodb To see...

Are you sure that these messages are in /var/www/vhosts/system/*/logs/error_log log files? In my case, they are in /var/log/meggages

Thank you. The bug PPPM-13787 is confirmed and submitted.

named-refused filter: [Definition] _daemon = named __pid_re = (?:\[\d+\]) __daemon_re = \(?%(_daemon)s(?:\(\S+\))?\)?:? __daemon_combs_re = (?:%(__pid_re)s?:\s+%(__daemon_re)s|%(__daemon_re)s%(__pid_re)s?:) __line_prefix = (?:\s*\S+ %(__daemon_combs_re)s\s+)? prefregex = ^%(__line_prefix)s(...