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    Question Massive price increase for reseller licenses?

    @HHawk I have read your messages and do understand your "frustration" (for lack of a better word) to some extent. I certainly agree that there are many things to improve at Plesk and/or within Plesk and/or by Plesk and/or by Plesk Team. However, there is some degree of reality that we have...
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    Issue All Domains Apache2/Error 500

    @Monty, The thing here is that multiple parties tried to solve one issue, with all solutions being viewed from the specific perspective that each party had. It is not messy that a lot of parties suddenly find solutions, that is true. It is messy that one has to pick and choose between a...
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    Issue All Domains Apache2/Error 500

    @mow and @Monty, These quotes are right ........ but you are also aware of the fact that Plesk allows for custom templates. In the Plesk structure, these custom templates are used first ..... and then the default templates are used - that is a very rough outline of what happens. The...
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    Issue All Domains Apache2/Error 500

    @Monty I am not sure whether the Plesk update is required, if the Canonical patches are present. It is a big mess, with various work-arounds required to keep websites running ......... followed by various patches (bug fix solutions) that might not be compatible with applied work-arounds...
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    Issue All Domains Apache2/Error 500

    @mow It is good that you write it down like that - forum members can see the differences in the various approaches and decide what to do. I have tested all approaches mentioned and chose to apply the work-around of reverting to an old Apache version, based upon the idea that it should only be...
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    Issue All Domains Apache2/Error 500

    @Monty Thanks for the very valuable tip. And now it becomes interesting ;) The bug fix update to be released by Plesk Team ..... or the patch with the PPA package mentioned often in this thread (or uninstalling that PPA) ....... or the workaround presented in the first KB article (or the...
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    Issue All Domains Apache2/Error 500

    @IgorG A release of an update with a fix would be preferred. I am interested in what a "more straightforward solution" would be, since in any (pretty standard) Plesk instance, the current KB fix works like a charm. I have tested some other solutions, but it all boils down to required...
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    Issue All Domains Apache2/Error 500

    @IgorG, In essence, you are right - I did not think about that. Nevertheless, I do not think that it is smart for other people to put any package on hold, whatever reason there might be. However, from the perspective of Plesk, it does make sense to not add an automatic unhold. Kind...
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    Issue All Domains Apache2/Error 500

    @IgorG, Could you be so kind as to make sure that any formal Plesk fix will include an automatic apt-mark unhold apache2 command? By the way, excellent and quick response by Plesk Team and excellent KB article Website on Plesk server suddenly started to show 500 error: AH10292: Invalid proxy...
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    Issue All Domains Apache2/Error 500

    @AntonM@Parallels Thank you for the clean solution - that is, solution ("work-around") number 2. Solution number 1 ("Switch to FastCGi instead of PHP-FPM") is not really a viable option - it is a dirty work-around and will cause configuration related issues when working with Nginx, certainly...
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    Turning off Nginx for one domain

    @LTUser I will not go in detail to multiple of your statements, since some indirect responses have been provided in my previous post. However, you seem to implicitly state that it is not possible to enable/disable Nginx on a per-domain basis. That is incorrect : Plesk allows to...
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    Turning off Nginx for one domain

    @Robpl1 In most cases, the 504 gateway timeout errors are related to 1 - suboptimal Nginx configuration, (and/or) 2 - Apache webserver not functioning properly, in the sense that the Apache overload impacts Nginx negatively : Nginx does not get the response from Apache. In essence, you...
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    Issue FTPS Backups failing after update to 18.0.37

    @Vince I was a bit surprised when reading that you already have a "good" backup solution, like Acronis Cloud Backup. On the one hand, it is a good fundament for a solid backup solution. On the other hand, Acronis Cloud Backup is not so good in terms of price/quality ratios and there is the...
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    Issue FTPS Backups failing after update to 18.0.37

    @Vince In essence, the only requirements for a "backup server" are - cheap storage : in terms of price per Gb per month - sufficient storage space : the limit on storage should not cause backups to fail - firewall : close all ports and only allow traffic on FTP ports for specific IPs...
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    Issue FTPS Backups failing after update to 18.0.37

    @mow in response to your statement I can only say : it is not standard practice...... it only is the case with hosting providers that are renting out disk space as a service, often by using very (very) old servers (with very old hardware and OS) that are configured to function as some kind...
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    Question Help with Nginx configuration

    @zigojacko (and @mow) The quoted reply from @mow is fully correct. In addition, @mow gives an alternative explanation of why one should not want to alter Nginx config : there are many plugins simply doing a lot of things to Apache web config and PHP config, implying that Nginx config has to...
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    Issue FTPS Backups failing after update to 18.0.37

    @Vince, To some extent, this is not really a problem related to Plesk or a problem on the Plesk side. In essence, there is one explanation for the difficulties that you are encountering. The source FTP server has mod_tls enabled by default and mod_tls requires SSL session persistence for...
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    Issue Rootkit Hunter log shows Invalid SCRIPTWHITELIST configuration option

    @TRILOS new media You should not alter file permissions, there is no need to do so. In essence, the error notification will be absent by applying the following steps : 1 - go to directory /opt/psa/etc/modules/watchdog 2 - create the file rkhunter.conf.local by running the command : vi...
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    Issue Not happy with Plesk Email Security

    I fully agree.... but I also have to be honest by saying that rspamd only works optimal with a (central) spam cluster for (spam) training purposes.
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    A special topic for chatter about Plesk in the Clouds.

    @carini That is already possible - one can use a single (remote) database, irregardless of the question where the database is hosted. Nevertheless, it is not recommend, for three reasons : 1 - most important reason : security ....... Plesk database connections are not secure, so even in a...
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