• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Search results

  1. T

    Question Add additional Disk to Plesk

    @lara-missk I am not sure what to think about the screenshot and the output of the lsblk command. In essence, there seem to be two devices in RAID and 3 disks .......... but do you actually have 3 disks??? Anyway, adding a second hard drive would not make any sense unless you want to do...
  2. T

    Resolved Additional FTP account shutting right down after opening (via FTP client)

    @muckaveli It might be the case that you have one of the FileZilla versions that contains a bug. Please update to the latest version or - even better - please install FileZilla PRO ...... the paid-for version of FileZilla is less buggy. If you have the latest FileZilla version, then...
  3. T

    Resolved Let's Encrypt: Timeout during connect (likely firewall problem)

    @hansitheking (and @Peter Debik), In essence, there is a question unanswered here : @hansitheking , do you use an external DNS provider? Although the answer is relevant, the general comments to the issue are not dependent on the answer. In general, it is correct to state that the SSLit and...
  4. T

    Question 404, WordPress static page with NGINX

    @Paulo_o In essence, that is default WordPress behavior. The 404 pages are MOSTLY generated by WordPress and, as a result, it is not possible to reroute these 404 pages via Nginx. However, there are some situations in which non-existing pages or files are being requested and these requests...
  5. T

    Issue FTP(S) Backups slow as molasses

    @carlheinz, Just have a look at the timings of the backups first : make sure that there is sufficient time between them - make it 15 minutes or more! If changing the timings does not work, then have a look at the size of each backup : add the backup with the largest backup size at the end of...
  6. T

    Issue FTP(S) Backups slow as molasses

    I like that one command :-) However, the issue is very likely to be a (simple) combination of factors, often not the most obvious ones. First of all, there is the hint provided by the file extension : tzst .......... a tar file compressed with zstd ....... resulting in a backup file...
  7. T

    Resolved SFTP to Azure issue - EXTPLESK-3418 issue again?

    @Peter Debik Exactly my point. Nevertheless, we apparently both speak English, but we do not understand each other. So, I suggest that you create an Azure development account, create a storage space and activate SFTP (with all permissions allowed for the SFTP user). Then try to fill in...
  8. T

    Resolved Question to Plesk Backups

    @MartinT, I am pretty sure that the "educated guess" is not correct, in the sense that there have been (micro) updates to Plesk that deal with these particular situations. Nevertheless, it does not matter anymore, since you have succeeded! Kind regards....
  9. T

    Resolved SFTP to Azure issue - EXTPLESK-3418 issue again?

    @Peter Debik and @Kaspar It has to be admitted that @max.plesk is correct - he is right in stating that SFTP to Azure does not work. At least, he is right unless there has been an update of the extension after my last moment of testing. It is not relevant to state that SFTP and FTPS are...
  10. T

    APT ISSUE and PUM ISSUE - Docker public key

    @Peter Debik, In order to make bug hunting more easy and solutions more solid, please add the following notes to PPP-60986 NOTE 1 : bug issue PPP-60986 is not limited to .list files generated in older Plesk versions, it is also present in Plesk 18.0.54 MU2 In essence, this part of your...
  11. T

    APT ISSUE and PUM ISSUE - Docker public key

    @Peter Debik The biggest problem when testing is this particular challenge : one can start with a fresk Plesk install and not notice any issues, even though they are present. In daily reality, people do not start with a fresh installation - they often start with a myriad of updates based...
  12. T

    APT ISSUE and PUM ISSUE - Docker public key

    @Peter Debik I am sorry, but this is the most odd answer that I have received yet. In essence, the PUM command will fail if the Plesk repos are not configured properly. That is the case, so Plesk can have issues updating or even fail updating ........ on Ubuntu and on other systems. Why...
  13. T

    APT ISSUE and PUM ISSUE - Docker public key

    @Peter Debik On bionic, the following has been applied by default by Plesk : 1 - key used is 8D81 803C 0EBF CD88 (if I am not mistaken) 2 - key has been added with command : apt-key adv .... 3 - URI used is : Index of linux/ubuntu/ 4 - all .list files have been signed with [ ...
  14. T

    Resolved Website not showing up

    @DigitalSplendid It is NOT recommended to turn off the Web Application Firewall. As an alternative, one could use the (less restrictive) ruleset from Comodo. As another alternative, one could tweak the OWASP rules - not the rules themselves, but add some exclusions, as @Maarten. pointed...
  15. T

    APT ISSUE and PUM ISSUE - Docker public key

    @Plesk Team, Also, please adjust the KB article : https://support.plesk.com/hc/en-us/articles/12377139806359-Plesk-update-fails-GPG-error-The-following-signatures-couldn-t-be-verified-because-the-public-key-is-not-available-NO-PUBKEY The aforementioned KB article is not the recommended way to...
  16. T

    APT ISSUE and PUM ISSUE - Docker public key

    Username: TITLE APT ISSUE and PUM ISSUE - Docker public key PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Product version: Plesk Obsidian 18.0.54.2 OS version: Ubuntu 20.04 x86_64 Build date: 2023/07/28 15:00 Revision: 7addc2cf386263ca7765584cff8c160141fcfd84...
  17. T

    Issue ModSecurity/AtomicCorp: Get rid of "N: Skipping acquire of configured file [...] doesn't support architecture 'i386'" (apt update)

    @King555, The solution provided only is intended to resolve those nasty notifications when running apt-get update or apt-get upgrade. In essence, it is the intention to make sure that updates are applied correctly. However, there are a lot of other issues related to Plesk with Atomicorp...
  18. T

    Issue ModSecurity/AtomicCorp: Get rid of "N: Skipping acquire of configured file [...] doesn't support architecture 'i386'" (apt update)

    @Peter Debik It can be safely assumed that it is the endresult of an orphan entry in /etc/apt/sources.list ...... see my post. In essence, the tortix-common.list file will only yield errors, while the entry in sources.list does not use the "arch=amd64" restriction. Kind regards....
  19. T

    Issue ModSecurity/AtomicCorp: Get rid of "N: Skipping acquire of configured file [...] doesn't support architecture 'i386'" (apt update)

    @King555 I have done some research on this and other "aum related" issues. The issue with respect to apt update can be solved in the following way. The major part of the solution is adding "ARCH=AMD64", but I have also added some explanation and an additional step to add an Apt Keyring...
  20. T

    Issue Synchronize system time (on Ubuntu 20.04)

    @brainforge ( and @Myrlo, @stevendegroote, @Aytalina ) Ubuntu 20.04 LTS uses timedatectl and timesyncd for synchronising time, installed automatically as part of systemd. Stated differently, time is synchronized by default ....... and there is no need to configure synchronization via Plesk...
Back
Top