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Please find the instructions on how to allow MySQL connections here. You will also need to make sure the bind-address is set to 0.0.0.0. On Debian, that should be defined in /etc/mysql/my.cnf.

Our team might not be able to address this particular issue. It might be better to consult with a System Administrator.

We’re reaching out to our partners to better understand how you position our mail offerings, what’s working well, and where the challenges lie. What features matter most to your customers? What are your biggest wins—and your biggest hurdles—when it comes to mail? We’re also exploring...

We Want to Hear From You! Help us make your mail experience even better. Take a few minutes to share how you use our mail services—what you love, what could be better, and everything in between. Your feedback helps us improve and tailor our services to your needs. Tell us about your email...

There's an initiative for updating Roundcube to 1.6.11, but I cannot provide any ETA yet. I will keep you posted on the progress.

Anytime! Thanks for your understanding on the matter. :)

This could be related to a temporary networking issue on Dr Web's end. Please monitor the situation and do let us know if the same reoccurs tomorrow.

Thank you for pointing that out. I asked our team to add the step and they will update it shortly. Regarding your other question, our team mentioned that according to Roundcube's documentation, version 1.6 (which we are currently ship) doesn't support 8.4. Thus, at this point, there is no plan...

@AR Ginawan , without any errors, bounce-back message or configuration details it is very difficult to narrow down what the issue is. Here are some details that could help: How are you sending the emails, e.g. webmail, mail client, contact form, etc.? Does the issue persists for all domain...

@JulianDot , you can vote for the feature on our roadmap and get an email notification once officially released. I will also do my best to remember to update this thread. The expected delivery time is the beginning of July. I still want to mention that could change due to unpredictable events...

Please find the patch here: https://support.plesk.com/hc/en-us/articles/32537488344343-CVE-2025-49113-Vulnerability-in-Roundcube-on-Plesk-servers I will double-check when we plan to move Roundcube to PHP 8.4 and will follow up with more details as soon as possible.

Hello, @Tiria . Previously, it was possible to bypass the set limits for PHP performance settings through the .user.ini even though "Hosting performance settings management (Allows to adjust performance settings: Per-site PHP performance settings.)" was disabled. With the release, users should...

@Zolive this has been identified as a product bug with ID PPPM-14990. As or right now I cannot suggest a workaround, but our team is actively working on resolving the issue and hopefully a fix will be introduced in the upcoming few days. I will provide more details as soon as possible.

@Farfalk could you please confirm if the hostname of the server is a fully qualified domain name?

@TomBoB thank you for your input. I was unaware of this particular bug. Unfortunately, this is the only MFA alternative I can suggest. As for the bug itself, Peter's statement is still true. The bug is backlogged and frankly speaking a fix will most likely not be introduced in the future I can...

Thank you for your cooperation. We have an open report for this issue and our team is currently investigating it. I will follow up with more details as soon as possible. Thanks in advance for your patience in the meantime.

Regarding the PHP 7.4 and PHP 8.0 warnings, the workaround we can suggest is: However, please do proceed with caution as the action can impact the overall security of the system. Our team is already working on releasing a fix. I will follow up with more details.

This is a legit workaround also suggested by our team. However, please do proceed with caution as the action can impact the overall security of the system. Our team is already working on releasing a fix. I will follow up with more details.

Thank you for the update. What do you see when you list /usr/local/psa/var/modules/panel-migrator/sessions/ please? The error provided could result from a broad range of issues and it is difficult to point out what exactly is causing it without additional details.

Hello, @Muster . Our team is currently reviewing the case and I will follow up with more details as soon as possible.