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Thank you for the update. The redirection most likely occurs on site-level rather than because the Plesk settings. Still, what else you might check is whether there are any additional directives in Subscriptions > Hosting & DNS > Apache & nginx.

Hello, @B3 Support . We have a registered bug with ID EXTLETSENC-920 for the ability to secure domains with "Forwarding" hosting type without Nginx. At this point, I cannot provide an ETA on when a fix will be introduced. You can monitor the change log here.

Hello, @Movak . What app is deployed under the primary domain name? I am asking because there are domain-specific applications, such as WordPress for example, where the domain name is hard-coded.

I am afraid I can't identify the issue. I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To open a ticket go to: https://support.plesk.com If you got the license from a Plesk partner, please ask them to escalate the case to our support on...

Glad to hear Roundcube is now working, Maria. I can see that Sogo is selected in Subscriptions > Domain > Mail settings for one of the domain names in the screenshots provided in your previous replies. Is that still the selected option and what do you see upon access the corresponding...

Thank you, Maria. Can you please also execute: If the output contains your server IP address, please feel free to mask it.

A bug with ID EXTSSLIT-2188 has been registered. I cannot provide any ETA yet. Our team confirmed that disabling OCSP Stapling holds no additional risks. Until the fix is released, you can disable it: For individual domains by toggling off "OCSP Stapling" in Domains > example.com > SSL/TLS...

Hello, @Colonel36 you need to create the following DNS records in your IONOS zone: You may also configure them as CNAME records, but you need to ensure the value set for the CNAME records is pointed to the server IP address. I.e. if the value of the CNAME record is example.com, the A record...

Hello, @lema . Thank you for the clarification. It is normal to see a difference as what you see on the left is the data transfer for the domain name only, whereas the statistics on the right show the data transfer for the whole subscription.

Thank you for your reply. It will be optional addition you can choose if needed, it won't be mandatory if you are running the said PHP versions on your server(s). I am assuming you are referring to OS ELS that is mandatory for Plesk partners. Core functionality and stability of the panel depend...

Hello, @realaaa@ . On a newly deployed Ubuntu 24.04 server the permissions of /etc/psa/php_versions.json are ICODE]644[/ICODE]. Hence, I wouldn't say this is a Plesk bug. Unfortunately, I cannot say what led to the incorrect permissions in your particular case.

Thank you for the update, Maria. Could you please run the following command: If there's no output, please try applying the solution from the following article...

@King555 , I believe it shouldn't be an issue disabling OCSP stapling, but if your SSL renewal is not due in the upcoming few days, let me clarify that with our team first.

@ivanes82 , this is usually a temporary issue on Atomic's end. If the issue still occurs after a few days, the best next action will be to directly forward the case to Atomic.

@wakabayashi , upgrades to MariaDB 11.4 are not yet supported through the auto-upgrade tool. The option hasn't been implemented yet as MariaDB 10.11 is a long-term support version, which will be maintained until 2028. Our team will introduce the option in the future, but I cannot provide any ETA...

Thank you for the questions, @manni . The service will be optional and subscription-based with a monthly fee. I am afraid, I was unable to understand the statement/question. Do you mean to say that there's no issue running PHP 5.3 on Debian/AlmaLinux without ELS? If you can elaborate and...

Thank you for bringing that up. I know this case was previously discussed by our team, but, as of this point, I don't have a clear answer on what actions will be taken. I will follow up with more details shortly.

Thank you for the confirmation. Could you please double-check the IONOS DNS zone and ensure there are no AAAA records present in it?

@manni , we are planning to introduce extended support and security patches for EOL PHP versions. Please let us know if you have any specific questions, so I can attempt to address them in detail.

Hello, everyone. That issue (EXTPLESK-8961) has been fixed on the 16th of May. Please update the "Plesk Email Security" extension to the latest version. If the issue persists after the update, please let us know.