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  1. nethubonline

    Forwarded to devs Subscriptions become locked for sync if PHP settings are changed

    User name: nethubonline TITLE Subscriptions become locked for sync if PHP settings are changed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux release 7.3.1611, Plesk, Onyx 17.8.11 Update #83 & Plesk Obsidian 18.0.24 Update #83 PROBLEM DESCRIPTION I found this URL...
  2. nethubonline

    Issue PHP Additional configuration directives disappeared after change plan

    Hi all, CentOS 7.7 Plesk Onyx Version 17.8.11 & Plesk Obsidian Version 18.0.24 When a subscription is active and synced with the plan, its domain set Additional configuration directives in PHP Settings and use a service plan (e.g. plan A), if I change it to another service plan (e.g. plan B)...
  3. nethubonline

    Resolved windows Plesk Migrator returned non-zero exit code

    Hi all, We tried to use the Plesk GUI interface to do the migration via Plesk Migrator, but it failed. However the migration can be completed by command line successfully. Can someone help? Procedure to duplicate the problem 1) Click "Migrate" in the Plesk 2) The process stucks as...
  4. nethubonline

    Issue autoresponder[2016]: Error during message subject decoding: Conversion from utf-8 to utf-8

    Hi all, Version 17.8.11 Update #65 When a user setup his Auto-Reply, if someone sends an email to him that subject contains non English characters & space and long enough (e.g. "おですかおですかおですか おですかおですか" or "北海道北海道北海道北海道北海道 北海道北海道北海道北海道北海道北海道北海道"), then /var/log/maillog shows error like this...
  5. nethubonline

    Question How to disable spam filtering by default when create email address?

    can Plesk developer / staff look at this & advise?
  6. nethubonline

    Issue Weird result when enable / disable spam filter

    can Plesk developer / staff look at this & advise?
  7. nethubonline

    Issue Weird result when enable / disable spam filter

    Hi, Plesk Onyx Version 17.8.11 Update #60 I can't realize when spamassassin is enabled or disabled when I enable / disable spam filter...please see below procedure to repeat my confuse Test A Step 1: Tools & Settings > Spam Filter > Switch on server-wide SpamAssassin spam filtering: Disabled...
  8. nethubonline

    Question How to disable spam filtering by default when create email address?

    Hi, Plesk Onyx Version 17.8.11 Update #60 Condition A: Switch on server-wide SpamAssassin spam filtering: Disabled Apply individual settings to spam filtering: Enable or Disabled Result: It will disable spamassassin service, no spam filter option can be set when user create email address...
  9. nethubonline

    Issue "plesk sbin mail_auth_view" does not show capital letter of email address

    Just received reply from igorG here: Issue - "plesk sbin mail_auth_view" does not show capital letter of email address . I verified in my Plesk (Version 17.8.11 Update #53) that the username is case insensitive.
  10. nethubonline

    Forwarded to devs "plesk sbin mail_auth_view" does not show capital letter of email address

    Oh, this is my fault, I checked the username is case insensitive, sorry for wrong report.
  11. nethubonline

    Issue "plesk sbin mail_auth_view" does not show capital letter of email address

    Ales, Thanks for your opinion, I have reported it as bug here: "plesk sbin mail_auth_view" does not show capital letter of email address
  12. nethubonline

    Forwarded to devs "plesk sbin mail_auth_view" does not show capital letter of email address

    TITLE: "plesk sbin mail_auth_view" does not show capital letter of email address PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.8.11, CentOS Linux 7.4.1708 x86_64 PROBLEM DESCRIPTION: Hi all, With discussion with Ales here, we believe this is a bug Issue - "plesk sbin...
  13. nethubonline

    Issue "plesk sbin mail_auth_view" does not show capital letter of email address

    Hi all, Usually we help users for email login, we use "plesk sbin mail_auth_view" for verify user's username & password, and sometimes we use it to login for testing. We found that "plesk sbin mail_auth_view" only shows email addresses in small letter (e.g. manager@abc.com) even the user...
  14. nethubonline

    Resolved How to handle API fatal error?

    Thanks IgorG for help.
  15. nethubonline

    Resolved How to handle API fatal error?

    Thanks IgorG, I afraid you have mis-understood what I mean. The error "User account already exists" is enough, but now it is showing too much: " Fatal error: Uncaught PleskX\Api\Exception: User account already exists. in...
  16. nethubonline

    Resolved How to handle API fatal error?

    Hi all, According to plesk/api-php-lib , I tried example codes as below: <?php require 'vendor/autoload.php'; $host = 'testing.com'; $login = 'admin'; $password = '123456'; $client = new \PleskX\Api\Client($host); $client->setCredentials($login, $password); $client->customer()->create([...
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