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  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

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  1. Nikolay

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Hi, here is a question, do you use this. package 'mariadb-gssapi-server' and was it safe for you to remove it? Any application that depends on this package? Or it was just installed earlier as a part of some bundle install?
  2. Nikolay

    Resolved Now having issues with backups in Plesk 18.0.57

    Plesk Obsidian Version 18.0.57 Update #2 is available so you need to install updates
  3. Nikolay

    Resolved Now having issues with backups in Plesk 18.0.57

    Hi, could you post Plesk version? It should be fixed in 18.0.57.2
  4. Nikolay

    Resolved Now having issues with backups in Plesk 18.0.57

    @Lrob Thanks for the additional information
  5. Nikolay

    Resolved Now having issues with backups in Plesk 18.0.57

    This behavior has been reproduced and passed to dev team. Thank you for reporting
  6. Nikolay

    Resolved Problems with MariaDB update on CloudLinux 8

    Checked upgrade path with "mysqlgovernor", on my side it was ok, I just skipped Step 4, because upgrade consists of removing old/installing new packages and running service can interfere with this process. But almalinux approach is good enough too.
  7. Nikolay

    Resolved Awstats error refused connetion

    Hi, Check if user executiveassistant exists on FTP page for the domain, verify that the new user you created in protected directories and FTP user have the same password Additionally, go to Hosting & DNS tab > Hosting, on this page disable checkbox for "Protect access to your web statistics...
  8. Nikolay

    Question Plesk setup as email smarthost

    Hi, you can check this post Resolved - How can I set SMTP [Smart Host] Plesk has several antispam/antivirus solutions - Antispam Tools but main purpose of these feature to serve local mail service
  9. Nikolay

    Question Is it possible to regenerate the awstats information based on the https logs in the past?

    @danielchau Verify that it has been increased in the corresponding service plan, tab Log&Statistics tab https://docs.plesk.com/en-US/obsidian/reseller-guide/understanding-service-plans-and-subscriptions/properties-of-hosting-plans-addons-and-subscriptions/logs-and-statistics.65723/ For existing...
  10. Nikolay

    Resolved Plesk 18 - Horde or Roundcube Webmail - Error 500 - Internal server error

    Try to switch to RoundCube, re-install webmail applications using Plesk Installer
  11. Nikolay

    Resolved Plesk 18 - Horde or Roundcube Webmail - Error 500 - Internal server error

    Try this: chown apache:apache /var/log/httpd/suexec_log Also, check permissions for suexec binary stat /usr/sbin/suexec chmod 4510 /usr/sbin/suexec If you purchased Plesk license directly from Plesk consider to contact support to speed up the issue resolution
  12. Nikolay

    Resolved Domain does not resolve

    Nice, glad to hear that it works now )
  13. Nikolay

    Question How to assign databases to a domain manually

    Hi, If a database is created via Plesk and registered in Plesk under a subscription, you can link DB to a domain as follows: - browse to Domain > Databases page in Plesk - there is a drop-down menu 'Related to' against databse name - select a domain that you would like to link with a particular...
  14. Nikolay

    Resolved Plesk 18 - Horde or Roundcube Webmail - Error 500 - Internal server error

    Hi, Check if you have modsecurity enabled, disable it temporary and try to access a webmail
  15. Nikolay

    Question Is it possible to regenerate the awstats information based on the https logs in the past?

    Hi, Try to follow steps from this article - Recalculating Statistics for Previous Months
  16. Nikolay

    Issue Plesk not send mail and subdomains have error DNS_PROBE_FINISHED_NXDOMAIN

    Hi Check name resolving globally and locally nslookup <domain_name> 8.8.8.8 nslookup <domain_name> localhost If it can be resolved locally, then its ok on Plesk side. If it cannot be resolved globally, make sure that Plesk is configured as responsible name server on registrar side. For sending...
  17. Nikolay

    Question EC2 Plesk obsidian,Can I re-use my Plesk account in an ec2 .?

    You can use Plesk Migrator extension and move subscriptions between Plesk servers You can use Site Import feature And you can use Git extension to pull source code changes on your PROD server. You can configure local Git repository on DEV server
  18. Nikolay

    Resolved Domain does not resolve

    If the domain name can be resolved locally, then I suggest you to check the settings on Domain Registrar side to make sure that Name Server that is responsible for your domain have information about domain. Or to verify that Plesk Server is set as a name server.
  19. Nikolay

    Resolved Domain does not resolve

    Hi, Securing a website with SSL certificate and DNS service are not the same actually, so the fact that you did not remove SSL certificate should not affect domain name resolving. Here is some troubleshooting steps you can follow: - connect to the Plesk server via command line and check how is...
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