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  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

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  1. Nikolay

    Question EC2 Plesk obsidian,Can I re-use my Plesk account in an ec2 .?

    Hi, If I understood you correctly, this is kind of licensing question. If you have 2 Plesk instances, you will need 2 license key per each server. Let me know if this is not the case.
  2. Nikolay

    Issue Unable to access database/ subdomains

    Hi, I can try to help you, if the problem is still persists, but keep in mind that Plesk Onyx version is not supported anymore and my help can be limited.
  3. Nikolay

    Issue Restore apache module settings in config files

    Hi, Information about Apache modules stored here in PSA database: select * from ServiceNodeEnvironment where section='webservice' and name='apache_modules_list'\G It is stored as a JSON array, but it is possible to read. Also, you can try to switch MPM Mode from Event to Prefork. It allows to...
  4. Nikolay

    Issue Webserver / websites slow

    I can suggest you try the following: - install updates as the latest version of Plesk is 18.0.46 - when the server is slow, check process usage using 'top' command and check which process consumes CPU, then check logs regarding this process/service to find more details about it - try to check...
  5. Nikolay

    Question Possible to access 2nd hard drive on server?

    Hi There is no feature in Plesk that allows to select different storage drives on a system. The question has been partially answered in the following thread: https://talk.plesk.com/threads/how-to-add-multiple-disks.338079/ Also, if you have a volume group configured on the server you can add an...
  6. Nikolay

    Issue ISP Blocking

    If Plesk server is accessible on the same device with another ISP, you can troubleshoot the connection issue connected to Jio ISP and report it to them directly or report it to a data center where Plesk server is hosted. If you find that there are some Plesk specific issues, reply to this thread
  7. Nikolay

    Issue Unable to add email accounts to email client(s)

    Also, you can try to setup Mail Autodiscover feature: Access Your Mailbox How to manage mail autodiscover in Plesk Obsidian? How does mail autodiscover function work in Plesk?
  8. Nikolay

    Issue Passenger issue - boost::thread_resource_error: Resource temporarily unavailable

    sorry for the delay. The values below are for Apache web server set the value of MaxConnectionsPerChild to zero set the value of MaxSpareThreads to the same value as MaxRequestWorkers For troubleshooting purposes try to increase it high and if it helps, late you can gradually decrease the value...
  9. Nikolay

    Issue Passenger issue - boost::thread_resource_error: Resource temporarily unavailable

    Thanks. The error is generic, it is no clear what is the root cause, if this is the server or application itself. I can suggest the following: Apache: set the value of MaxConnectionsPerChild to zero set the value of MaxSpareThreads to the same value as MaxRequestWorkers nginx...
  10. Nikolay

    Issue Passenger issue - boost::thread_resource_error: Resource temporarily unavailable

    Hi, can you tell how many resources your server has? Just to see a full picture
  11. Nikolay

    Resolved PHP Version OS corrupted

    Hi, Try the following: - run plesk installer plesk installer - in command interface select Web hosting, then PHP interpreter versions on the next page - there is PHP from OS vendor option, if this is checked as installed : uncheck it to follow uninstallation procedure - after that run installer...
  12. Nikolay

    Resolved Plesk firewall + CloudFlare - Should I configure?

    Hi, first of all, make sure that you planned migration from CentOS 8 to a supported Linux version due to the fact that CentOS 8 reached EOL There is no generic recommendations for CloudFlare(CF) rules and Plesk. CloudFlare filters HTTP, HTTPS traffic, therefore if you have DNS configured on...
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