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  1. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    I have two uptime services that pings my domain. If I look into access_ssl_log I see that bots. Nothing wrong. Also... is not only the uptime that alert me the website is not reachable, if also I open from my browser the page say 504 Time out so is not the bot that is banned and the issue is...
  2. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    Interesting find other user having 504 Timeout error but maybe in my case is different. This morning I had again a downtime of my helpdesk at 10:17 AM, if I check the subdomain error log /var/www/vhosts/example.com/logs/proxy_error_log as described in the guide "Website hosted at Plesk is...
  3. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    Hi, someone can help me to made a sh script that check: If the subdomain give the 504 error restart PHP ? I'm unable to resolve this downtime issue and a simply restart of the PHP when down happen seems helps. I don't know how resolve if with not an automatic script help. I'm having long...
  4. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    This command given on root give the following results: Checking the Plesk database using the native database server tools .. [OK] Checking the structure of the Plesk database ........................ [OK] Checking the consistency of the Plesk database ...................... [OK] Error...
  5. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    When I open the domain, subdomain Logs on top I see a red message: Error: Domain ID is undefined. If I go on Log Browser I see there are many Plesk errors: Invalid controller specified (icons): 0: /opt/psa/admin/plib/vendor/plesk/zf1/library/Zend/Controller/Dispatcher/Standard.php:248...
  6. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    Too early to say resolved. Website is again down :(
  7. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    Downgrading the PHP version seems resolved the downtime issue but maybe the issue can be also happen because I was enable just one PHP 8.2 and not all version of the PHP 8.2. When you open the PHP settings you have not just two row with PHP 8.1 and PHP 8.2 but many other subcategory PHP...
  8. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    Thank for the answer. I dont see any strange visit, just the external uptime check that I always have that check if website are up or down. I will see if the downgrade of the PHP can resolve the issue. The HelpDesk I'm using is not supporting fully yet PHP 8.2 and Wordpress maybe too... Looks...
  9. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    I will downgrade PHP from 8.2 to 8.1 to see if this can resolve the issue. Maybe the only change I can remind is the upgrade of the PHP but I don't think to have done this recently, not for sure on those week where I'm facing the downtime issue. I'm unable to understand why I have this dowtime...
  10. PeopleInside

    Issue 504 Gateway Time-out since days from a specific subdomain

    I never had this issue before that started some days ago and still having it. The issue is visible here: UpTime Siti Web Marco Borla - Powered by HetrixTools The subdomain helpdesk.peopleinside.it continue to go down. The issue loading the address is 504 Gateway Time-out nginx If I go on...
  11. PeopleInside

    Resolved PHP 8.0 not removed from the PHP settings

    Remove PHP 8.0 seems cause also the downtime randoom not immediate. I need reinstall it and I am doing now after try everything to fix this randoomic downtime.
  12. PeopleInside

    Resolved Unable to configure fail2ban for snappymail on Plesk

    Not correct, I need revert back log with custom path. If I use the plesk log location the ban never work, the app save the fail2ban inside the app folder so need use custom path and be sure the log file exist and is not deleted. Will correct again the GitHub page,
  13. PeopleInside

    Resolved Unable to configure fail2ban for snappymail on Plesk

    Finally discovered the log file should be compiled as you compiled it: /var/log/fail2ban.log The custom file log that I mean and it's saved will be created by the snappy fail2ban app (confi, application.ini) that is where user set the patch of the custom log. Plesk need have...
  14. PeopleInside

    Issue Unable to set PHP settings for all domains

    Thanks, but I was hoping to find a way from the UI. I suppose there is no way to do from the UI.
  15. PeopleInside

    Question Manage and update PHP version for all domains from the UI

    @Peter Debik I understand this but if I need to change the PHP parameters for all domains there is no way? I need every time do this manually for 10, 20 domains? I expect to have an option to force a settings or all settings to all domains.
  16. PeopleInside

    Issue Unable to set PHP settings for all domains

    I still have an issue that I need to resolve: I have different domain in Plesk, I am asking how I can change in just one place settings for all domains? Example: - change the PHP version from 8.0 to 8.2 - change the pm.max_children Today a subdomain went down because of the default value of...
  17. PeopleInside

    Question Manage and update PHP version for all domains from the UI

    In those days I need downgrade for all domains the PHP version. I disabled the PHP version and handler management then selected PHP 8.1 but the downgrade was not be done to all domains. The issue was the PHP 8.1 was disable by me in the services. I resolved in other way never tested if enabling...
  18. PeopleInside

    Question Removed PHP 8.0 from the server but a single version still be linked with an warning or error message, why?

    Hi, thanks for the reply. I think I dont use rundcube but I check now if is installed. Results: Roundcube NOT installed.
  19. PeopleInside

    Resolved PHP 8.0 not removed from the PHP settings

    Username: TITLE PHP 8.0 not removed from the PHP settings PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.48 Ubuntu 22.04.1 LTS PROBLEM DESCRIPTION 1. Unistalled PHP 8.0 from Tools & Settings, Updates, Add/Remove component 2. When I go on Tools & Settings, PHP...
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