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    Question Fail2Ban log. Which Wordpress instance is under attack

    Hi, The jail that was triggered is included, in your case it is 'default' -- that's the jail name. I totally agree that log path or site domain would be helpful too.
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    Resolved How to safely customise WP Toolkit Maintenance template

    Great. Thanks for letting us know.
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    Resolved How to safely customise WP Toolkit Maintenance template

    Hi, The new Maintenance Mode template in Plesk Onyx WP Toolkit is a great new feature, but it really does need to be customisable. I don't want my customers seeing the Plesk logo and the background image isn't so good either. So, I've located the source template files at...
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    Question Subscription permissions: FTP account and users

    Hi, When editing a Subscription or Service Plan, on the Permissions tab there is the option: [ ] Additional FTP accounts management This also allows web user accounts management. Regarding the note "This also allows web user accounts management" -- this does not seem to be the case. On my...
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    Resolved Why is the backup size smaller than the database?

    Hi, Most likely ths is because the DB backup is compressed with gzip.
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    Issue Fail2Ban Jails don't work until manually turned "on"

    Hi, Thanks for the helpful suggestions. I have done further testing and there does appear to be an issue or bug with how Plesk activates Fail2Ban. Firstly, I checked fail2ban.log thoroughly. The only errors were to do with sending email. Email Notifications on Onyx with MSMTP and SELinux...
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    Issue Fail2Ban Jails don't work until manually turned "on"

    Hi, I have a (relatively) new Plesk Onyx (Version 17.5.3 Update #7) install (all going very nicely so far...), however I have discovered a strange issue with some Fail2Ban jails, in particular the plesk -wordpress jail. I noticed that some jails weren't working after a server restart. All...
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    Issue Customer (full) backup limits not enforced

    Hi, It looks like I can loop through the '--get-dump-list' ouput and check creation date, and then delete backups that way. It would be great to have a way to simply remove all customer backups older than n days, but this doesn't seem possible. Also, it seems that pmm-ras --rotate-dump ...
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    Issue Customer (full) backup limits not enforced

    Hi, Thanks very much for the tip. I can't get that working correctly though, I run the command, and get no output or any changes. if we're rotating old backups, why do I need to specify a particular backup file in the command (--dump-specification)? Shouldn't it just remove all backups except...
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    Resolved Let's encrpyt not listed in the catalog

    Hi, The Let's Encrypt extension requires Plesk 12.5+ Plesk Version 12.5 and up
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    Issue Customer (full) backup limits not enforced

    Hi, Over night the site was suspended due to disk space overuse. So, thank you - I understand how that works now. So it seems that the only thing preventing a customer from creating endless full backups is the subscription disk space limit? Which, if set to "Over Use allowed - notify" will not...
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    Issue Customer (full) backup limits not enforced

    That doesn't seem to be working either. I have Overuse Policy for the subscription set to "Overuse is not allowed". The customer can create unlimited backups and disk usage goes up to 400%, but nothing happens, and no backups are rotated.
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    Issue Customer (full) backup limits not enforced

    So, there is no limit to how many (manual) full backups a customer can create? In my installation, this appears to be the case. I have limited to 1 full backup in Backup Settings, back a customer can create 6 full backups??
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    Issue Customer (full) backup limits not enforced

    Yes, I've just checked that. Domain has 3 user backups (even though set to allow only 1x) and all 3 backups are present in /var/lib/psa/dumps/clients/... etc
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    Issue Customer (full) backup limits not enforced

    Hi, I have a new server running CentOS 7 and Plesk 17.5.3 MU6. In the Plesk Admin Backup Settings page I have "Maximum number of full backup files to store" = 1. However, when I login as a client to Plesk panel I can create as many full backups as I like. Note I am using full backups only...
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    Resolved Get WP get_home_path() via CLI

    Thank you so much! I was not aware of how to access the WP Toolkit's CLI. I have now found this documentation: WordPress Toolkit in Plesk This is what i used to get all WP Toolkit instances site name and path: plesk ext wp-toolkit --info -instance-id 1 -format json | jq --raw-output '.name...
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    Resolved Get WP get_home_path() via CLI

    Hi, In Plesk 12.5, I could use: plesk bin wp_instance --get-list to get a list of all the "attached" WordPress sites in Plesk. However, the only useful thing returns in the Installation URL. I thought I read that this was later enhanced to return the webroot of each WP instance as well. But...
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    Question Recommended partition configuration for Onyx on Linux

    Hi, I'm about to set up a new server (CentOS 7) with a fresh install of Plesk Onyx. I've found two quite different recommendations for how to set up partitions. support.plesk.com: How should hard drive be partitioned for Plesk Linux installation? docs.plesk.com: Hard Drive Partitioning...
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    Resolved Plesk keeps reintroducing poodle vulnerability

    Hi, This should help: CVE-2014-3566: POODLE Attack Exploiting SSL 3.0 Fallback
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    Resolved Get list of domains and their webroot path in one query?

    Can I format the output of plesk db? (links to 12.0 CLI docs seem to be broken...) I need to use -s and -N for format the result so I can loop over it in a BASH script.
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