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    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    One backup is visible from tools & settings > backup manager, and other several backups are visible from websites & domains > backup manager > example.com. None of these backups can be removed (see screenshot). Server is hosting my four websites only, I'm not a reseller. I'm not sure where...
  2. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Issue is not resolved yet. Can anyone please help?
  3. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Thanks for your reply. I didn't mention the fact that I was logged in as root. I tried logging in as admin, but it's still not possible to delete backups from tools & settings > backup manager and from websites & domains > backup manager. Backup checkboxes aren't selectable and display the...
  4. P

    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Hi, Backup Manager shows backups that can't be deleted. Message says: "The backup cannot be removed because it is a part of a server, reseller, or customer backup" (please see screenshots). I followed this article but didn't seem to work:  How to remove Plesk backup files and their logs How...
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