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  1. M

    Resolved SSH Key Manager -- PLEASE give details of acceptable format for public key

    Ok Solution: After much trial and error I have established Format MUST be: All parts of this are required and no line breaks can be in the text. "Title" is required. As mentioned elsewhere title text can be in quotes if it contains spaces.
  2. M

    Resolved SSH Key Manager -- PLEASE give details of acceptable format for public key

    Further to the above; the documentation here: https://support.plesk.com/hc/en-us/articles/12377016552727-How-to-provide-access-to-domain-in-Plesk-via-SFTP-using-SSH-keys-instead-of-passwords The guidance "4.3. Paste your Public Key (*.pub) and press Add button." is Wrong . This is the problem...
  3. M

    Resolved SSH Key Manager -- PLEASE give details of acceptable format for public key

    The SSH Key manager claims to be able to use SSH Keys for domain account connection. I have been having issues with the "incorrect format" for the keys; Without any guidance on what is the desired format: AND But there's no details given either here or on any documentation that can be...
  4. M

    Resolved Plesk Error: Incorrect format of SSH public key.

    Can Plesk please absolutely specify the format they desire for making public keys work in the Plesk user interface? The error given is far from helpful.
  5. M

    Issue Plesk Migrator failed to perform action with cfreateDump.pl

    @Sebahat.hadzhi Thank you. Looking forward to it! :-)
  6. M

    Issue Plesk Migrator failed to perform action with cfreateDump.pl

    @Sebahat.hadzhi We are also having this exact issue. Last week migrations worked fine, now they're coming up with this error from the same source server.
  7. M

    Question How to deliver compressed webpages on Obsidian (inc. Brotli )

    Ok, the HTML 404 link on the original article has now been magically updated and points here: https://support.plesk.com/hc/en-us/articles/12377599961367-How-to-enable-gzip-compression-in-Apache-on-Plesk-server Which correctly shows the way to achieve what we need. :)
  8. M

    Question How to deliver compressed webpages on Obsidian (inc. Brotli )

    @Kaspar this server does not have Nginx on it. It has Apache. Previously on other systems Apache has a native module for allowing compression typically via "mod_deflate". Yet again, Plesk itself doesn't give the details about what Plesk is (or is not) providing. Ok, thank you for that...
  9. M

    Question How to deliver compressed webpages on Obsidian (inc. Brotli )

    I am used to being able to deliver website content to the end user via compressed delivery of content, saving something around 78% of bandwidth costs outwards. I can't see any reference or mention of this at all in any way on Plesk control panel / admin panel. I have found "How to enable gzip...
  10. M

    Question How to forward all emails from one domain to another

    How do we achieve the below in Plesk? Both domains are controlled by the same account, one is a placeholder domain, but emails can be sent to either and be forwarded to the mailboxes on domain-two.co.uk How can this be done in Plesk?
  11. M

    Resolved SMTP - Reverse DNS is not a valid Hostname

    This question above has a specific answer for this specific situation above. But, I have another very similar situation. The same issue is here, but the claim is that "mail.domain-name.com" reverse DNS is not a valid Hostname, but the mail. DNS and the mail. part of the address is never used.
  12. M

    Error: When I add PTR Record for Reverse DNS

    It is useful to note here that for servers running on a single (1) IP address that the notation for the subnet mask requires /32 . For servers running on a pair (2) of IP addresses the notation the subnet mask required is /30
  13. M

    Resolved Plesk backup w/ Dropbox - How to use a date-based filename

    @Nikolay Thank you. I was not aware that Dropbox had version history like this. While I personally would prefer date-based file naming for ease, your clarification does help and mitigates the fear of overwriting the persistent same file. Thank you. :-)
  14. M

    Resolved Plesk backup w/ Dropbox - How to use a date-based filename

    We have the Plesk Backup using Dropbox as an external depository. However, the backup always uses the same filename, so it only ever saves one back up at a time. Overwriting the previous one. How can we make the backup filename both in Plesk and exported to Dropbox have dates in the file...
  15. M

    Issue Plesk logs admin out at abstract timings

    UPDATE: This is still happening despite the option being set. We had a good morning with this logout not occurring but that's now doing it twice in the last 15 minutes.
  16. M

    Issue Email - How to distinguish password authentication method or connection security to connect to email?

    Thank you. My question is not about asking you personally what settings should be set. My question is how do I discover these settings for myself from my Plesk Mail setup? THAT is my issue -- that I need to come to this forum and then take the word of another forum user for what value a setting...
  17. M

    Issue Email - How to distinguish password authentication method or connection security to connect to email?

    @learning_curve thank you for your reply. Yes, the issue is the iPhone but I can't compare the iPhone connection details to the accepted server details... because the server can't show me what details are being used or required. I am coming from WHM which has a host of options and a full canon...
  18. M

    Issue Plesk logs admin out at abstract timings

    While the IP at this end doesn't change more often than every 24-48 hours, selecting this option does indeed seem to make log ins more stable. Thank you.
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