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  1. Sergey L

    [solved] My "admin" user is not an administrator any more.

    "root" and "admin" are the same user in control panel, just aliases
  2. Sergey L

    [solved] My "admin" user is not an administrator any more.

    It looks like simplified Plesk where only basic functions are left. It cannot be a result of installing Web Pro license - what is your key number? It looks like PLSK.12345678.0001 Also try to run # ./poweruser --off -simple false -lock false - it shall turn simplified UI off
  3. Sergey L

    Please Help with your recommendations

    Can you tell some examples - what you dislike in Plesk navigation and like in cPanel?
  4. Sergey L

    What's about MU4 plesk 12.5?

    Several thousands people already installed it in "early adopter" phase In couple weeks it is expected to be available for everyone
  5. Sergey L

    What's about MU4 plesk 12.5?

    CDN may have older version kept for some time after update. I can see MU4 here
  6. Sergey L

    Plesk 12 full of bugs / migration problem / database inconsistency

    You have applied KB with a beta tool for Plesk 12.0 (http://kb.odin.com/en/114791) to Plesk 12.5. Plesk Database Inconsistency Checker (Beta) APPLIES TO: Plesk 12.0 for Linux Plesk 11.0 for Linux Plesk 10.4 for Linux/Unix Plesk for Windows It is generally unrecommended since Plesk 12.0 and...
  7. Sergey L

    Plesk License for 1 Domain

    Years ago Plesk indeed included free 1-domain license for evaluation purposes - but 1 domain seemed not enough for evaluation. Now this license is replaced with full-function trial licenses with limited duration. As that evaluation license has never been sold commercially, no partners can help...
  8. Sergey L

    Downgrade Plesk 12.5 to 12.0.8

    What do you mean by "stuck"? Any problems? Anything doesn't work?
  9. Sergey L

    Limit CPU usage per domain

    On Linux this can be done via CloudLinux, but they are based on CentOS rather than Ubuntu But your request is quite common, so that is definitely in our plan Alternatively people may move such domains into separate virtual server and apply CPU limits on it. Is there anything which blocks you...
  10. Sergey L

    Any plans to support Plesk PHP packages on CloudLinux?

    You probably shall ask CloudLinux company about such plans. We cannot speak for them obviously :)
  11. Sergey L

    Visitors tool

    Soon we will have Plesk 12.5 available with a new function Log Browser, which allows to search everything in logs w/o SSH Out of curiosity - what problem you are trying to solve searching all IPs accessing certain URL? What will you do with those IPs?
  12. Sergey L

    Multiple domains under the same customer account needs MUCH more granular control

    Just put every domain in separate subscription - then FTP and everything else will be isolated to that domain (subscription). That is the model you are looking for. Plesk allows flexibility so that administrators can pick the model which is most appropriate for their business: A. within...
  13. Sergey L

    Couple of quesions, evaluating usefulness

    Hi dalu, Below are answers to your less-trivial questions. For the rest you can find answers in official docs easily No, you better employ full-fledged billing system like WHMCs, which Plesk is integrated with. Yes, you can. Though for for some you may need small extra effort - i.e. - Ruby -...
  14. Sergey L

    Manage domains in different webspaces

    Can you post a screenshot maybe to show what has been lost?
  15. Sergey L

    Plesk Backups

    Yes, you can download it to local PC. It will be .tar file with everything inside. Not sure though why would you want to modify these data manually. When restoring backup, you can pick necessary files to restore right in Plesk (if you don't want to restore everything).
  16. Sergey L

    customers, domains, subscriptions, service plans

    Exactly. Always a part of subscription
  17. Sergey L

    customers, domains, subscriptions, service plans

    Customers can have one or more subscriptions. A subscription defines resource pack given and Service Plan is a "template" of subscription. Subscriptions can have one or more domains sharing the same pool of resources. Yes, each customer needs their own subscription. And subscription always...
  18. Sergey L

    SSL certificates

    Yes, you definitely can. However SSL certificate traditionally requires separate IP for a domain. So unless you have dedicated IP for each of your domains, you will need to employ one of those approaches: - rely on so called SNI technology (https://en.wikipedia.org/wiki/Server_Name_Indication)...
  19. Sergey L

    12.1

    Later this year. Autumn maybe. More precise information will be available closer to the release date
  20. Sergey L

    Possible to disable IMAP for particular service plan

    No, not really. Why would you need it?
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