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  1. Sebahat.hadzhi

    Issue Plesk WebPros survey (Mandatory?)

    @Tobias Sorensson , @DylanJ I would like to confirm that your feature requests are submitted and taken into account. I cannot yet provide any insights on the outcome, but the case is being internally discussed.
  2. Sebahat.hadzhi

    Resolved PHP-FPM Opcache bug - warning repeatedly thrown and logged in error log

    @LRob , the issue is supposed to be fixed in 18.0.72. Could you please confirm if the warnings do keep getting logged after the update? In the meantime, I will double-check with our team why there's no mention in the changelog. Thank you in advance.
  3. Sebahat.hadzhi

    Question Where can I find my license key after a brand new OS install?

    Hello, @torrocks . Could you please confirm if you have purchased the license key directly from Plesk or through a Plesk partner?
  4. Sebahat.hadzhi

    Resolved Plesk Obsidian 18.0.73 Dovecot failed to start after install

    Thank you all for reporting the issue. Our team is already working on a hotfix (PPP-69670), which should be released soon. In the meantime, the workaround our team suggests is to substitute ssl_prefer_server_ciphers = yes with ssl_server_prefer_ciphers=server and ssl_protocols with ssl_min_protocol.
  5. Sebahat.hadzhi

    Resolved Monthly domain stats not recalculated automatically

    A fix addressing the traffic calculation issue was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:
  6. Sebahat.hadzhi

    Resolved mail_auth_view truncates output

    Everyone, a fix addressing the truncation issue was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:
  7. Sebahat.hadzhi

    Resolved Ioncube cannot be installed

    A fix for the issue concerning the ioncube_loader installation was released today. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.73:
  8. Sebahat.hadzhi

    Resolved Unable to create temporary domain and/or assign a SSL Certificate to domains *.plesk.page

    Hello, everyone. The Tech Domain DNS cluster was migrated, and the issue is completely mitigated. We also have a public status page now.
  9. Sebahat.hadzhi

    Question pzstd popuser high CPU-usage

    @pwouda , @cyberjam is right. pzstd is a compression process used by Plesk for backup-related tasks. There is likely a scheduled backup task that runs when you notice the spike, which is expected during backup creations/restorations.
  10. Sebahat.hadzhi

    Resolved Ubuntu 24.04.3 LTS cannot install extension Support SSH Access

    I am not sure why the button would be missing, but could you please try installing the extension via the command line and let us know if that triggers any errors/warnings: plesk bin extension --install support-access
  11. Sebahat.hadzhi

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    The path to the file is /opt/drweb/update.pl.
  12. Sebahat.hadzhi

    Resolved IPv6 configuration lost across the entire server, reinstallation of IPv6 fails

    @W4ru , to me it looks like the IP address is not present in the config file at all. What you can try is to add it manually: dhcp4: true addresses: - 2001:8d8:abcd:1234::2/64 (where 2001:8d8:abcd:1234::2/64 stands for your IP and mask ) However, if you already opened a...
  13. Sebahat.hadzhi

    Issue Too much redirections ... Solved by clearing NGINX cache

    I don't think the warning should be causing the issue you are describing, but you can disable OCSP stapling in domains > domain.com > SSL/TLS certificates. Have you tried matching the default values of Nginx caching settings?
  14. Sebahat.hadzhi

    Issue Dovecot stop restarts many times every day

    Thank you for the confirmation. Please monitor the behavior and let us know if the issue continues.
  15. Sebahat.hadzhi

    Issue Too much redirections ... Solved by clearing NGINX cache

    Hello, @Pascal_Netenvie . Are your Nginx caching settings different than the default values? If yes, kindly try adjusting them for the sake of testing. Also, please check the syntax of Nginx's config by running the following command: nginx -t
  16. Sebahat.hadzhi

    Issue Dovecot stop restarts many times every day

    Hello, @MariuszB . Could you please check the dovecot service status and let us know if you see any additional entries: systemctl status dovecot.service As far as I am aware, the issue could be related to the default_vsz_limit, thus, you might try increasing it according to the instructions...
  17. Sebahat.hadzhi

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    @chris-design , I got an update from Dr.Web's team. They state that they see a timeout while downloading from update.geo.drweb.com (unfortunately, still don't have an exact IP address ). Considering that the preceding download operation from the same host appears to have completed successfully...
  18. Sebahat.hadzhi

    Resolved IPv6 configuration lost across the entire server, reinstallation of IPv6 fails

    Thank you for the update. Do you have Firewall enabled on the server in question? If yes, could you please confirm the status of the "IPv6 Neighbor Discovery" rule? Additionally, could you please run the following command and provide us with the output: ip6tables -L -n -v
  19. Sebahat.hadzhi

    Issue Issue with WP / WP Toolkit: wp-config.php suddenly empty without other suspicious activities

    You are absolutely right. However, WP-Toolkit should not initiate the integrity check unless manually started. Regarding the backup process, it is recommended to have available local storage equal to the largest two subscriptions, because while the first backup is being transferred, the second...
  20. Sebahat.hadzhi

    Resolved IPv6 configuration lost across the entire server, reinstallation of IPv6 fails

    Hello, @W4ru . Is the correct IP address selected in "Domains -> domain.com -> Hosting & DNS -> Web Hosting Access" for the website you are unable to access?
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