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  1. Sebahat.hadzhi

    Issue Blocking spoofed mail from my own domain on Plesk? (PHP mail() compatibility)

    I cannot confidently confirm whether the options you are planning to add won't cause any conflicts. Regarding the spoofing issue, maybe this could help: https://support.plesk.com/hc/en-us/articles/12377380746903-How-to-protect-a-Plesk-mail-server-against-mail-spoofing
  2. Sebahat.hadzhi

    Question problem with notifications - Subscription expiry warning

    Thank you for the update and confirmation. Unfortunately, I am not sure what might be causing this specific issue. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your...
  3. Sebahat.hadzhi

    Issue ModSecurity 3.0 + OWASP | Geo2ip lite

    Hi, @Dmytro . What I can suggest is trying to uninstall ModSecurity and then re-installing it. Also, you might try switching "Run rules on" from Nginx to Apache or vice versa.
  4. Sebahat.hadzhi

    Question Small Plesk Errors in the logs - Config Related - Local or Plesk or OS?

    The error in question indicates that Plesk was unable to connect to the MySQL service. As far as I am aware, this often happens if there's interruption of the database service. Could you please check the status systemctl status mariadb and confirm if there is any correlation between the running...
  5. Sebahat.hadzhi

    Issue Latest 'beta' feature to Plesk to upgrade Mariadb is giving problems

    @pleskuser67553 , a fix for the issue was introduced back in Plesk Obsidian 18.0.68. For what is worth, I can no longer replicate it on a fresh AlmaLinux 9.6 environment. Can you please open a new bug report with more details on the issue you are experiencing and steps to reproduce it? Thank you...
  6. Sebahat.hadzhi

    Plesk Mirror Setup Tool v3.1.4 and Plesk 18.0.72.3 on Debian 11 – Failed to download the file [...] php71-deb11.0-x86_64.inf3

    Hello, @RalfMeyer . Does curl -I http://our-mirror.domain.tld/pool/PHP_7.1.33_16/php71-deb11.0-x86_64.inf3 also return 404, please?
  7. Sebahat.hadzhi

    Forwarded to devs SSL auto-renewal attemps do not stop after removing cert and disabling SSL

    That does sound like a valid point. I will ask our team to re-check the case with that in mind.
  8. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    I am glad to hear the workaround helped. It is a product issue (PPPM-13576). When TLSv1 is disabled for Plesk service the proper operation of Premium Antivirus is prevented.
  9. Sebahat.hadzhi

    Issue WP Toolkit could not update vulnerabilities database

    @se2e-dev , an official fix for the bug has not been introduced yet, unfortunately. What I suggested in my previous reply was just a workaround that could be applied until the bug is permanently fixed. Could you please try repeating the steps: Connect to the server via SSH Backup the psa...
  10. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    Thank you for the confirmation. Please try creating the file with the following content: server { listen [::1]:8443 ssl; listen 127.0.0.1:8443 ssl; include /etc/sw-cp-server/conf.d/*plesk-drweb-local.ipv6.inc; ssl_certificate /opt/psa/admin/conf/httpsd.pem; ssl_certificate_key...
  11. Sebahat.hadzhi

    Input Improve Ports documentation

    Hello, @FYI . Thank you for your input. I opened an internal case with our Docs team (ID DOCS-3236) for further review and consideration of your suggestion. I will follow-up with more details as soon as possible.
  12. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    Hi, @q-quan . Could you please confirm if there's a /etc/sw-cp-server/conf.d/plesk-drweb-local.conf file on the server? Thank you in advance.
  13. Sebahat.hadzhi

    Issue plesk migration

    Thank you for the confirmation. Could you please still double-check if any of the following files exist on the server and contain invalid credentials: /root/.my.cnf /etc/mysql/conf.d/client-mariadb.cnf /etc/mysql/debian.cnf
  14. Sebahat.hadzhi

    Issue plesk migration

    @SFonoyet , have you tried the solution from the following article: https://support.plesk.com/hc/en-us/articles/12377849511447-Plesk-upgrade-installation-migration-fails-Access-denied-for-user-admin-localhost
  15. Sebahat.hadzhi

    Resolved "The underscore character is not allowed in the plugin version."

    The issue with the underscore parsing should be fixed. Now the reading function won't overwrite its own value. If you still encounter similar behavior, please let us know.
  16. Sebahat.hadzhi

    Resolved Plugin code with underscore is not accepted

    Hi, everyone. The issue with the underscore parsing should be fixed. Now the reading function won't overwrite its own value. If you still encounter similar behavior, please let us know.
  17. Sebahat.hadzhi

    Issue WordPress Image Upload Error - "Server cannot process the image" - PHP limits issue

    I know that similar issues have been caused by Cloudflare. In this article, there's a section "Accessing a website / webmail using a local hosts file" - that will allow you to force the domain name directly resolve on the server bypassing Cloudflare. Could you please temporarily add the entries...
  18. Sebahat.hadzhi

    Issue WordPress Image Upload Error - "Server cannot process the image" - PHP limits issue

    Along with @scsa20 's suggestion, I would also like to ask whether the domain name is routed through Cloudflare by any chance?
  19. Sebahat.hadzhi

    Question DIGEST-MD5 and CRAM-MD5 (Microsoft Outlook 365 Email collection)

    @MHC_1 , Outlook is known to have compatibility issues with DIGEST-MD5. It is indeed recommended to disable the method: https://support.plesk.com/hc/en-us/articles/12377868137879-Outlook-fails-to-send-an-email-SASL-authentication-failure-On-Plesk-for-Linux
  20. Sebahat.hadzhi

    Question How to update the DNS resolvable verifications through REST API?

    Hi, @tertek . As far as I am aware, there's no way to directly run plesk daily CheckDomainsResolve via the REST API. What you might try instead is to create a bash script with the command and a scheduled task for it. Then you can try calling the task with...
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