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I discovered that Oakley Capital, the parent company of Plesk and WebPros, actually sold WebPros to another investment firm, CVC Fund, back in 2019. Here’s the article: Oakley Capital agrees sale of WebPros to CVC Fund VII So, the cycle continues with price increases, as those investments need...

I found out that Oakley, the parent company of WebPros (which owns Plesk), sold WebPros in 2019 to another investment firm, CVC Fund VII: Oakley Capital agrees sale of WebPros to CVC Fund VII This means we’re stuck in a cycle of price increases because these investments need to deliver returns...

Ah, I misread the portfolio. https://www.oakleycapital.com/our-companies/webpros Well, they are to blame for this. Who puts a company in their portfolio when they sold it years ago?

Plesk has released numerous extensions over the years, yet the current Plesk Forum only includes a single section for all "Plesk Extensions." This can make it difficult to find and organize discussions specific to individual extensions. To improve user experience, I propose creating a separate...

Despite the pricing policies influenced by Oakley Capital as the investment company behind Plesk, I’m still incredibly proud of what they’ve built since Plesk v8. IMHO, it’s simply a fantastic system. Of course, there are some less favorable aspects, like pushing Plesk services to our clients...

Hi @Sebahat.hadzhi, I noticed that this service is provided by TuxCare: https://tuxcare.com/extended-lifecycle-support/ However, the TuxCare Extended Lifecycle Support extension page doesn’t mention any pricing details. Could you clarify how this works?

I’m referring to the direct support from the Plesk Support team. When you’re dealing with critical issues—like fixing a server in the middle of the night while your customers are depending on you—that kind of dedicated support can be a lifesaver. You won’t get that level of assistance with an...

Is this what you’re looking for? https://www.plesk.com/extensions/tuxcare-els/

There are several alternatives out there, such as: cloudpanel.io (free to use) vestacp.com (open source) hestiacp.com (open source) However, before making a switch, consider the superior support that Plesk offers. In my experience, it’s among the best in the business. If you’re not comfortable...

Plesk is a part of WebPros, which in turn is owned by Oakley Capital. You can find more information about their portfolio of companies here: https://www.oakleycapital.com/our-companies/?sector=Technology&status=Current As long as shareholders want to see profits, I don’t think prices will go...

I've removed the original UserVoice request regarding the Security Status in the WP Toolkit and replaced it with an enhanced version. You can check out the updated suggestion here...

Using key-based authentication is definitely more secure than passwords. However, I still recommend avoiding root login altogether as a best practice for most users. Disabling root login and using a non-root user with sudo privileges adds an extra layer of security by limiting direct access to...

I've created a UserVoice request for this idea. You can check it out and vote if you find it useful: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/48941657-custom-color-wheel-for-private-branding

Hi Sebahat.hadzhi, I've split the original UserVoice request into two separate requests as requested. Here are the links to both submissions: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/48941549-add-warnings-for-unsupported-operating-systems-in...

There are a few ways you can still access your Plesk panel: https://support.plesk.com/hc/en-us/articles/12377667582743-How-to-log-in-to-Plesk This article provides multiple options to help you log in again after changes to the DNS settings.

I’ve submitted a UserVoice request for this feature: https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/48936656-add-warnings-for-unsupported-operating-systems-and If you find this suggestion helpful, please consider voting for it.

The Process List extension in Plesk looks nice, but it’s not the most useful tool for getting detailed insights. I recommend installing btop via the command line instead. It provides a much more comprehensive view of your server's resources and performance. You can check it out here...

This is a common issue with numerous potential solutions—there are, in fact, 199 results for "SQLSTATE[HY000] [2002] Connection refused". This makes it difficult to provide specific guidance through the forum without access to your server. Therefore, I recommend contacting Plesk Support so...

Are you looking to fetch emails at regular intervals, or do you just want to import them from another provider into the mailboxes hosted on your Plesk server? If it’s the latter, you can use the Site Import extension, which also allows you to import mail from external providers into your Plesk...

Kaspar mentioned another solution first: https://support.plesk.com/hc/en-us/search?utf8=%E2%9C%93&query=SQLSTATE%5BHY000%5D+%5B2002%5D+Connection+refused If that doesn't work, you can always contact Plesk support. Can you open a new thread mentioning your OS and Plesk version if you still need...