• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Search results

  1. M

    Question Why isn't xmlrpc.php monitored by the WordPress jail in Fail2Ban?

    I get where you're coming from, and you make a good point about the visibility of the protection and vulnerability statuses in the WordPress Toolkit. I’ve taken your suggestion and posted it on the Plesk forum as a feature request. I’m asking them to separate the links for the Vulnerability and...
  2. M

    Input Enhancing visibility of protection status in WordPress Toolkit

    Recently, Plesk added a vulnerability status feature to the WordPress Toolkit, which is a great step forward. However, both the vulnerability status and the protection status are currently accessed through the same link, making it harder to quickly find the protection details. It would benefit...
  3. M

    Question Why isn't xmlrpc.php monitored by the WordPress jail in Fail2Ban?

    I understand your concerns regarding WordPress security—it's an inevitable part of running one of the most widely used CMS platforms, which makes it a popular target for attacks. Plesk has integrated several security measures through the WordPress Toolkit that help mitigate many vulnerabilities...
  4. M

    Resolved Upgrade Mariadb 10.3 to 10.6 completes but trying to start MariaDB fails with error "systemctl status mariadb.service" and "journalctl -xe"

    Hi, Please refer to the official Plesk Support articles for managing Plesk: https://support.plesk.com/hc/en-us/articles/12388091703703-How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux Regarding the output of the # journalctl -xe -u mariadb command, it seems you're not...
  5. M

    Question Why isn't xmlrpc.php monitored by the WordPress jail in Fail2Ban?

    You don't need to create a Fail2ban rule to block xmlrpc.php attackers. The xmlrpc.php protection is already included in the WP Toolkit: https://docs.plesk.com/en-US/obsidian/reseller-guide/website-management/wordpress-toolkit.73391/#securing-wordpress To enable this protection, follow these...
  6. M

    Input Add warnings for unsupported operating systems and MySQL/MariaDB versions in the Dashboard

    Many Plesk users are still running outdated operating systems and unsupported versions of MySQL/MariaDB. This often leads to issues such as non-functional repositories, failed updates, or even database errors. Plesk only supports LTS versions of MySQL/MariaDB, but this isn’t always immediately...
  7. M

    Question AWStats only showing data for the last 4 months?

    AWStats uses the access logs based on the retention period set in Tools & Settings → Server Statistics Settings → "Retain web and traffic statistics for." If this setting doesn't resolve the issue, you can try recalculating the statistics as explained in this article...
  8. M

    Issue plesk does Server down?

    WordPress is known to generate false positives with ModSecurity. If it happens again, click on "Error Log File" on the same page and search for ID's. They look like this: [id "210492"]. Add that number in the "Security rule IDs" field and ModSecurity will ignore it.
  9. M

    Question Cannot update to 18.0.64

    Have you tried using Plesk Repair? If that doesn't work, please contact Plesk Support so they can investigate the issue directly on the server. To sign in to support please go to https://support.plesk.com If you bought your license from a reseller, your reseller should provide support for you...
  10. M

    Resolved Optimize with Performance Booster

    That's where Plesk should have added the extra configuration, but it couldn't because of your openbase_dir settings. I didn't know that either so we both learned something today ;)
  11. M

    Resolved Log in as root in PuTTY fails but works in Plesk

    Please don't allow root login on your server. That's a huge security risk. Instead, add another user on the command line and add the user to the sudoers: # adduser peter # passwd peter # usermod -aG wheel peter Now, log on using the new user and switch to root: $ ssh peter@myserver...
  12. M

    Resolved Optimize with Performance Booster

    As I understand from the first screenshot, you have to reset the open_basedir values for those domains to make this work:
  13. M

    Resolved Optimize with Performance Booster

    You seem to have logged in as a user, not as an administrator. Is this your server?
  14. M

    Question How to activate the new dashboard?

    I still miss the "Disk space" graph on the new dashboard. Hopefully, that gets added in the future.
  15. M

    Resolved Plesk Migrator Failing to Sync Database Records After Server Upgrade

    You don't have to, as soon as we see that someone replies with "It works", we mark it as resolved :)
  16. M

    Resolved Plesk Migrator Failing to Sync Database Records After Server Upgrade

    Only the Guru's and the forum moderators can change the status of the posts to resolved.
  17. M

    Question Cannot update to 18.0.64

    It looks like there's an issue with a corrupted or missing package (alt-python311-setuptools-wheel). You can try the following steps to fix it: First, try to remove the package: $ sudo dpkg --remove --force-remove-reinstreq alt-python311-setuptools-wheel After removing it, update your package...
  18. M

    Resolved Log in as root in PuTTY fails but works in Plesk

    Have you checked with your provider if root login is enabled? It's usually disabled for security reasons. If that's the case, you can try logging in with another user and use sudo for administrative tasks.
  19. M

    Issue Connection Timed Out Mail

    The IP address of your server is probably blocked by iCloud etc. You can check the IP address using these: https://mxtoolbox.com/blacklists.aspx https://whatismyipaddress.com/blacklist-check
  20. M

    Issue Server Error 502 Bad Gateway

    Have you seen this guide? https://talk.plesk.com/resources/how-to-run-magento-2-on-plesk-obsidian-18-without-docker.59/
Back
Top