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Hello, I have tried to disable/remove the DNS from the plesk using the Update option but the message shows that Cannot be removed as attached screenshot. Is there any other way to disable the DNS entirely instead of hosting plans settings? Awaiting your reply.

Hello Support, We need to have the One Click App like Wptoolkit to install Opencart. We have searched in the Application pool, there is no option to add Opencart. We have searched and there is no possible ways to find the Opencart APS package available. Can you let us know how to add the...

Hello, Any update on this? Awaiting you reply.

Hello, I'm unable to access the website and it shows 503 error when I browse. Also, this error happens only on plesk windows server not on the plesk installed in linux server. In plesk installed linux server, it shows the login page instead of error. Awaiting your reply.

Hello Support, If the user takes the backup under his plesk control will it consumes the server disk space or user account's disk space? Also, if we take the backup for the server, it will consumes the server disk space and not the user account disk space right? Kindly confirm the above...

Hello Support, Any update on this?

Hello Support, Any update on this request? Awaiting your reply.

Hello, Please find the attached and kindly let me know whats the issue here. Awaiting your reply.

Hello Support, I have created an customer account as per the screenshot and suspended the domain name. When I verify the status in the IIS, it still shows active. May I know the reason for this? Awaiting your reply.

Hello, Thanks and I have followed the same and still got the error and attached some screenshot for reference.

Hello Sebahat.hadzhi, Are you referring to the below output? +++ [root@h-dnpr-s-plxl1 cron.d]# ps aux | grep hopeful-blackwell_x04nk2ia2q root 569474 0.0 0.0 6420 2304 pts/1 S+ 09:16 0:00 grep --color=auto hopeful-blackwell_x04nk2ia2q [root@h-dnpr-s-plxl1 cron.d]# +++...

Hello Sebahat.hadzhi, May I know whether you are referring to this attached? Awaiting your reply

Hello Support, We are using Plesk Linux server and we have the plan created in the plesk panel and setup the bandwidth as 100GB/month. We want to know if the above limit is exceeded, how can we limit the bandwidth via OS level or Hardware level in plesk linux server? Awaiting your reply.

Hello, Yes, we have tried the same in the above URL. We are still facing the same issue at our end. Please let us know the alternative solution or else we need to make any changes in Password policy? Awaiting your reply

Hello, Thanks for your reply. As you see the above screenshot in the link, the .net core has been installed in our server. But our concern is, how can we choose the core version for the website? Awaiting your reply.

Hello Support, I wish to update the plan to each customer like if I update the plan 1 the customer can use PHP 8.1 only. If I assign the plan 2, they can use both 8.1 and 8.2 like this can we achieve? Awaiting your reply.

Hello, Thanks for your reply. We are not trying to change the username or password. We are trying to change the domain name from current domain name to new domain name. As per the below screenshot in admin panel Domains -> three dots -> change domain name Also, we have tried the same in...

Hello Support, We have Plesk Windows server and installed with ASP.NET. In the admin panel it shows only 4.8 version as the web scripting in Server components. Also, in server components I have the below .NET core components are shows. https://prnt.sc/LvcFj3n54OM2 When I tried to create the...

Hello Support, We have the Linux Plesk server and we are facing an issue with changing the domain name. While changing the Temporary domain name to current domain name we are receiving the below error message. https://prnt.sc/D1eL8sBovIp5 Can you please let us know how to resolve this issue...

Hello Support, We have the Linux Plesk server and we are facing an issue with changing the domain name. While changing the Temporary domain name to current domain name we are receiving the below error message. Can you please let us know how to resolve this issue? Awaiting your reply.