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Ok i am stumped. Does anyone have any experience with Plesk on their Cloud products? In past Hetzner had various "vServers" options. CX20, CX30 etc. You could rent one CX30 VPS and then from your Robot you could easily purchase and install Plesk editions. ( Plesk/en – Hetzner DokuWiki ) I have...

Well i wanted to report that i "fixed" this on my own. It turned out that a customer to which i provided and opened wordpress installation/folder on my subscription - uploaded a virus on to my server via his wordpress installation and virus was eating all my resources. Apparently he downloaded a...

From Apache error log found in var/log/httpd/ [Wed May 02 13:25:28.941622 2018] [fcgid:warn] [pid 19249:tid 140575860799616] mod_fcgid: process 20838 graceful kill fail, sending SIGKILL

This is example found in error log [Wed May 02 13:17:38.580359 2018] [fcgid:warn] [pid 19280:tid 140575353272064] [client xxx.217.235.xx:43190] mod_fcgid: read data timeout in 120 seconds [Wed May 02 13:17:38.580493 2018] [core:error] [pid 19280:tid 140575353272064] [client...

Yeah this seems interesting. So i have like 41 subscribers, and 41 domains on web admin edition. All is working fine from start, all others are working fine but..out of the blue one specific subscriber as of today is having problems. Like 504 gateway timeouts...I know for a fact that...

I had similar problems but as soon as i started to force valid DKIM and SPF in my customer emails all problems went away.

I have terrible issue which i can not resolve. Basically i have VPS, Plesk Web Pro, several subscribers, several domains. What i am worried about is that some of my customers randomly get bounced undelivered emails. But here is the problem. On online tools such as MX tools i am getting all...

Yeah i provided fictional domain and names (it is stated in original thread). Thanks anyway. All it has needed to be done was to in Hetzner panel, where they have reverse DNS, i needed to put in xcxcxcxc.com . Waited a bit for propagation and then all worked out. Thanks anyway

Hello guys. I'll cut it straight to the point. I SIMPLY DON'T UNDERSTAND PTR. Probably it's language thing (not native english speaker) but no matter which tutorial i see i am getting lost by the end of it. And yes i found few threads with sameish subject here but it appear that i don't have...

Wow Onyx 17.8 once when it's released (i mean stable release not preview) it will be mind boggling update. So much work and nice updates..I like backup to Google drive but so many other options are there..Very cool.

Thank you all! It was what Peter mentioned. Customer had smartphone trying to access mail with long credentials. Since it was connected to the same wifi where computer is connected server banned it. Case closed. Thank you all once again. Help much appreciated!

I am aware of that feature and i use it but not for this particular customers, no they don't have static IP (sadly). Thanks for responding.

I have a problem which i could not resolve by myself. It happens randomly but on often basis. Allow me to describe. There are more of users not jut specific one but for description i am only using "Customer A". Customer A only interaction with my server is through their Outlook email clients...

Thanks Peter. Did not knew for this website. Posting results here. Dunno why it is displaying this error. See screenshot 1 and 2. Since i added MX records in my DNS zone (cloudns). Domain name starting with letter "s" is blurred for security reason so are IP numbers and keys. If you want clear...

I apologize for not being detailed in initial post. Plesk on Centos is used (so there is no /var/log/maillog folder) so my log files are in /usr/local/psa/var/log/maillog (postfix service) but there is no any error in log file related to my issue. As i said mail is being sent! It's just that it...

Ok recently i added another customer on to my server and we have issues i simply can not debug. Here is strange issue. When sending "new" emails from Outlook they are just fine. They are being sent (and they are not marked as spam). But whenever client use Forward or Reply function all these...

Sorry this is very misleading and unfair from you. You don't pay few EUR more for a missing GUI. Pro addition is so much more then just missing GUI. You forgot to mention addons and numerous services which are not available in Admin edition. Yeah you can say "i don't need these" and that's fine...

I know this won't help totally but do what i did (Plesk staff suggested me this) or at least consider upgrading Plesk from Admin to Pro. It's just few EUR per month more (less then what you spend on weekend drinks) and that way you are supporting great Plesk software. I am coming from 20...

That worked (port change)... UFHH01 - my guardian angel - lol

Yesterday i updated to Plesk 17.5.3 Update #4 and all other packages are definitely updated to latest version. Server restarted. After that update (17.5.3 Update#4) every customer on every domain under subscription can't access their Plesk panels anymore. It worked great and smooth up until i...