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  1. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    After going around in circles with my server hosting company support for 24 hours it is finally fixed. As I originally proposed, evidently on deaf ears over there, it was corrupt files, almost certainly caused by a blown automatic micro-update. Parallels solved the problem. Here is the...
  2. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    running php -v shows this, which the log says is wrong: [root@secure ~]# php -v PHP Deprecated: Directive 'safe_mode' is deprecated in PHP 5.3 and greater in Unknown on line 0 PHP 5.3.8 (cli) (built: Oct 31 2011 18:26:52) Copyright (c) 1997-2011 The PHP Group Zend Engine v2.3.0...
  3. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    Didn't work. I don't think it is a brute force attack. That error stopped many hours ago. The error that keeps coming up is this one: 2011-12-05 02:16:15: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u...
  4. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    Endless amounts of this: 2011-12-04 10:12:47: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure 2011-12-04 10:12:47: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure 2011-12-04 10:12:47: (connections.c.299) SSL...
  5. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    I disabled SELinux and ran bootstrapper again successfully. Unfortunately, Plesk CP is still broken. This is very frustrating. It's not like I messed around and broke something. I just woke up this morning to a broken CP because of a bad auto-update. Is there any way to rebuild plesk or...
  6. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    Yes, when I ran bootstrapper, it messed up the entire server. Mail stopped working and all sites went to the Apache default page plus the 500 server error on the CP was still there. My server host support got the sites back up (not sure what he did) and I got the mail working by following...
  7. KirkM

    500 Error after automatic micro-update - Plesk 10.4

    Plesk CP is dead with a 500 server error after it auto-updated last night. I have tried everything my limited knowledge came up with and enlisted the help of my server customer support with no luck. I have been searching these forums and the web for an answer with no luck. Here is the last...
  8. KirkM

    Plesk 10.4.4 Upgrade Scheduled Backup not working

    Mine too I have exactly the same problem. Manually started backups work fine. Any scheduled backups do not work, on either subscription or entire server. Parallels please address ASAP.
  9. KirkM

    Constant "Alarm level changed" messages

    Thanks for that. I tried it and it cut the warnings down to about 1 per day. So I went in and did 90/80 for the limits. I don't want to hear from the panel unless things are truly critical. :-) I think this should work out fine.
  10. KirkM

    Constant "Alarm level changed" messages

    I have been getting that too since upgrade to 10.1. Would love to get a tip for fixing this.
  11. KirkM

    SMTP Mail not working after upgrade

    Tried it on my test box with both secure IMAP and non-secure POP / SMTP (port 587) and it looks like that works. I am going to hold my breath and put it in on my production server's master.cf in place of the very bad hack I have there now. Many thanks for the tip.
  12. KirkM

    Make a domain admin access account in plesk 10 like plesk 9 domain adminstrator

    I also have some very unhappy clients who have voiced their desire to leave if I don't "fix this problem". Great, I am supposed to fix the entire panel. I have also talked to most of my clients and there isn't a single one that doesn't hate, hate, HATE it. And I mean HATE it. To make it...
  13. KirkM

    Create new customer without domain

    I will see if I can find a way to get that functionality back. But it really comes back to Parallels needs to rewrite this thing so that it actually works. This is such an obvious task that would be used quite regularly, I still am in shock that they would have missed this.
  14. KirkM

    How to change subscriber and keep the same IP address ?

    Try a variation of my post #20 on this thread: http://forum.parallels.com/showthread.php?t=106262 It's not exactly what you are trying to do, but it may help you to get the IP remapped with a little work. Good Luck
  15. KirkM

    Advice on upgrading to 10.x

    Strongly suggest you DO NOT upgrade to 10.x until they fix the many and very serious bugs and glaring shortcomings of the new panel. It has been a nightmare for my business and still is. And I am not alone. Read the posts all over here. I wish I hadn't done it and would go back to 9 if it...
  16. KirkM

    Create new customer without domain

    I have to agree. They took a panel that was mediocre but usable and absolutely destroyed it. The same question pops up over and over, "Didn't ANYONE try to use this under realistic circumstances before they released it?" I didn't see any information about beta testing and it sure appears it...
  17. KirkM

    Create new customer without domain

    OK, I got what initially looks like a working solution. I take no responsibility for unseen issues if you try this, but upon preliminary testing, it looks like it works. TO MOVE SUBSCRIPTIONS TO A NEW CUSTOMER: 1. Use the CLI method to create the Customer: - SSH into your server -...
  18. KirkM

    Create new customer without domain

    So, I got that to work but now there is another problem. The users aren't pulled over to the accounts with the email addresses, so the email login on the control panel doesn't work for the email owners: It looks like moving subscriptions over in the GUI to new customers that were created in...
  19. KirkM

    Create new customer without domain

    I did think of that. I will have to do some testing on my sandbox server and make sure it doesn't mess with the DNS. I have a bunch of eCommerce clients on the production server so I have to be absolutely sure it doesn't mess with their store's SSL / domain / IP relationship. What a mess!
  20. KirkM

    Create new customer without domain

    Unfortunately, most of my subscriptions (domains) have dedicated IP's. The GUI won't let you take an IP along with the domain that is using it over to a new customer if it isn't assigned to the customer. But you can't reassign it to the new customer because it is being used by a domain. Catch...
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