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Ok sorry for my stubbornness i have now found out that it was the server backups using pigz command. Our backups are getting up to 230GB so they take ages to complete and while the backups are ongoing it seems to be using a lot if resources and it causes the 502 errors. Sent from my SM-G930F...

Hi ive tried to download a full server backup 4 times and every time it fails in the last 20GB. I can download about 210GB and its always failing arround this point. I know it could be my Internet failing... But does plesk hold the download in a temporary folder while its downloading and then...

Thanks but the 502s happend for a complete day until we undone what we did with the passive ports. Im not sure how those search results could help as the problem had already been fixed by reverting what we did with the passive ports. The reason i posted this was to hope that there might be a...

Sorry about the spelling mistakes. I'm supposed to be on holiday and i only have my phone with me and the predictive text is getting in the way! Sent from my SM-G930F using Tapatalk

Hi i was guessingthat the ports might be allocated for ftp and that would make less available for web traffic? I didn't notice if the the plesk backend was showing 502s as i didn't load plesk dashboard pages that much when the issue occurred. The occurrence of the 502s was spotted by one of our...

Hi we have customers who always ask why they can't connect to FTP and i always have to tell them how to setup their filezilla to use active in the settings instead of the passive default. When researching how to get it to work on the default passive settings i found some instructions online...

I just tried to run Plesk repair # plesk repair installation -n exit status 255 and then tried a second time # plesk repair installation -n PHP Fatal error: Call to undefined function demo_version() in /usr/local/psa/admin/plib/FileManager.php on line 192 PHP Fatal error: Call to undefined...

Hi UFHH01 I ran plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base and it ended with Patches were installed successfully. The changes were applied successfully. It did many PSA_17.0.17 micro updates However I can't load Plesk as its...

Please can anyone tell me what to do about this migration manager warning: [16 Mar 17 20:59:15] [Migration] Plesk restore report problem: Execution of /usr/local/psa/admin/plib/api-cli/tomcat.php --update-service domain.com -status domadm -ignore-nonexistent-options failed with return code 1...

ok I didn't know what the output meant :D still learning. before I attempt it I'm going to migrate all the subscriptions over to another server that we have that also has plesk installed - so that I have a backup of the sites in case I break anything. its on the same LAN network so the...

I just reissued the grep command it it now shows this: ps aux | grep installer root 11587 0.0 0.0 103316 864 pts/1 S+ 20:22 0:00 grep installer

Ok. weird, last time i did that command it was empty. I will kill it tomorrow night if its still there and then upgrade to onyx through command line to see if that works any better. Thanks.

# ps aux | grep installer root 9315 1.1 0.0 318572 41096 ? SNl Mar12 4:08 /var/cache/parallels_installer/parallels_installer_CentOS_6_x86_64_3.20.17 --service-mode --enable-xml-output --ssl-cert /usr/local/psa/admin/conf/httpsd.pem --branch release,stable --web-interface...

after # /etc/init.d/psa stop # /etc/init.d/psa start the plesk panel has come back online but i think plesk repair all -y -v fixed the database

# plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base Doing restart of Plesk Installer... BUSY: Update operation was locked by another update process. exit status 1

I'm running the second command now :D

the log doesn't say anything helpful: START Bootstrapper 12.5.30 repair AT Mon Mar 13 00:47:27 GMT 2017 Started bootstrapper repair procedure. This may take a while. Certain actions may be skipped if not applicable. mysqld (pid 672) is running... ***** problem report ***** ERROR while trying...

is it worth doing the other commands?

The first command made an error: This is the log it produced at /var/log/plesk/install/plesk_12.5.30_repair.log START Bootstrapper 12.5.30 repair AT Mon Mar 13 00:47:27 GMT 2017 ***** problem report ***** ERROR while trying to check database version Check the error reason(see log file...

ok thanks. are those 3 commands to be used together 1 after another or are they examples of 3 different ways of doing a repair through ssh?