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There is rumoured to be an upgrade path for Plesk users, but details haven't been finalised just yet - they're hoping to have more info next month. Web Business Builder is currently in use over at www.yola.com - sign up for a free account if you want to take it for a test drive! Jay

Hi Both, I've finally heard back from Odin and it appears that Web Presence Builder is to be discontinued (or moved into 'maintenance updates only' service for a few months before being officially EOL) and Web Business Builder is the new piece of software which will be priced per end-user site...

Hey Igor! Just had a play with the v12 preview - wow, so many more templates and some nice looking designs! How long until we can expect to see this rolled out to us cPanel users? Thanks Jay

Hi Ballou, I don't work for Parallels but I've been installing, tweaking and generally trying out WPB in Firefox v28.0 all week and it seems fine from here. Whats your install URL - I'll see if I can reproduce the fault. Jay

Hi All, Anyone else here experiencing extremely slow publishing times? My installation takes up to 5mins to publish - odd thing is that the site updates are published and live at the target URL within seconds - but the progress bar in WPB hangs at 97-99% for up to 4 more minutes. Any...

Hi Igor, We've now upgraded to 11.5.12 but the problem still persists. We're now paying for a full license, along with two servers, and still can't launch because of this bug. Please can you let me know any other troubleshooting steps to take. Thanks Jay

Hi Igor, It looks like we have an old version, but we've only recently installed it, and have since performed an upgrade, but the toolbox window in Presence Builder still shows "Parallels Presence Builder 11.1.1" - I notice that the demo installation on the Parallels site shows "11.5.11" and...

Actually..scrap that theory. I just created a brand new user in cPanel and they're getting the same error on publish so I'm assuming it's system-wide. Any ideas? Jay

Hi All, I reset the password for a cPanel account which has a Presence Builder site installed, and ever since, publishing doesn't work - I get "The site cannot be published to the specified location. Cannot publish to the specified host via ftp. Authorization failed." I'm assuming this is...

Hi Igor, Copying that directory got the link working again, but without any icon or graphic. To fix that I just had to copy /usr/local/cpanel/base/frontend/x3/branding/webpresencebuilder.png to the same location for my CleanPanel installation, and then finally run...

Hi Parallels, I just installed CleanPanel (http://cpaneldesigns.com/cleanpanel.html) and the Presence Builder button has stopped working (no icon, clicking generates 404) and I then read in the release notes that only the x3 theme is supported by the cPanel plugin. Could I ask why this is...

Sorry for the delay Egor, and yes FTPS would be perfect for our needs. Can you let me know how your release numbering works? I see that we're currently running 11.x, so roughly how far ahead is 12.5 going to be? Thanks Jay

Looks just the same for me, and my development iPad emulator gives the same result too. Out of interest I started to type "iPad website" into Google, and the first suggestion that popped up was "iPad website width issue" which returned hundreds of results from people having the same problem...

Igor, Do you have a feature/fix list available for the upcoming v2.0 release? Also an ETA would be fantastic, when there's a deal-breaking bug such as the software not being compatible with one of the most popular browsers, we'll need a bit more of a commitment from Parallels as I'm sure a lot...

Hi Custer, Sorry for the late reply - thanks for fixing this bug, we're still left with the insecure FTP security hole though. Is there any time-scale to get SFTP implemented? We really can't compromise the security of an entire server just to let our would-be WPB users publish their sites...

Hi Igor, It's been about a month now, and I notice a new cPanel plugin version has recently been released v1.1.1-37? - albeit with no release notes. Have either of these bugs been fixed yet? Thanks Jay

Hi Igor, Thanks for getting back to me. I'm assuming Presence Builder runs its own cut-down FTP server - do you know if it's technically possible for us somehow to tweak this to run SFTP instead? Also - thanks for logging the security issue, do you know how far off a fix this is? We can't...

Hi All, Having a terrible time trying to get through to somebody or even submit a ticket so thought I'd try here instead. I'm installing a trial version of Presence Builder to use as a cPanel plugin but I have a couple of issues, which I'll detail below: 1. We don't allow insecure FTP...